Scheduling Coordinator-Aesthetic Center Position Available In Cobb, Georgia

Scheduling Coordinator-Aesthetic Center Olansky Dermatology & Aesthetics 3379 Peachtree Road NE, Atlanta, GA 30326 JOB

DESCRIPTION JOB TITLE

Aesthetic Scheduling Coordinator

DEPARTMENT

Aesthetics CAMPUS:

Atlanta

REPORTING TO

Aesthetic Center Manager

RESPONSIBLE FOR

– Scheduling & coordinating all aesthetic treatments with efficiency and the utmost customer service for our aesthetic providers

JOB PURPOSE

To courteously answer aesthetic phone calls, schedule & coordinate aesthetic treatments, and on high volume days check-in / check-out patients as they arrive for their appointments and signal the aesthetic team after the necessary information has been gathered

MAIN DUTIES AND RESPONSIBILITIES

Answer phones and schedule patients effectively Warmly greet patients as they arrive for their appointment Obtain / update patient demographics Control and maintain presence of the waiting room Monitor and review patient schedules for any possible problems that can be avoided Schedule appointments for aesthetic providers Confirm & reschedule future appointments Follow all Open & Closing responsibilities Maintain waiting area look and feel to appropriate standards (stocked / tidy) Assist patients with numbing procedure when necessary Schedule walk-in consultations or appointments and provide cursory information Adopt and believe in the Mission Vision and Values of the company Follow direction of Aesthetic Center Manager and other leadership team members

KEY WORKING RELATIONSHIPS

The candidate will work under the direct supervision of Aesthetic Center Manager but will also be expected to work under their own initiative. Excellent customer service skills and the ability to provide creative solutions to solve patient complaints is paramount to this position. A unique skill of being able to control the flow of patients and gather necessary information while remaining patient focused is required. At least 2-3years of experience in high touch customer or patient facing roles, phone-based customer service experience preferred Excellent verbal and written communication and can adapt your approach to multiple groups A high comfort level typing, navigating the internet and using multiple software systems Resiliency, the ability to learn from failure, and make the best out of any situation A positive, flexible attitude and are empathetic and open to feedback Critical thinking – you understand nuance and can read between the lines High school or equivalent (Required) or commensurate experience ___________ ______________________________

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Dermatology Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed

Experience:

aesthetic coordinator: 2 years (Required) Ability to

Commute:

Atlanta, GA 30326 (Required) Ability to

Relocate:

Atlanta, GA 30326: Relocate before starting work (Preferred)

Work Location:

In person