Quality Control/ Field Operations Associate Position Available In DeKalb, Georgia

Quality Control/ Field Operations Associate Construction Resources Decatur, GA Job Details Full-time Estimated:

$35.7K

• $41.

2K a year 1 day ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Flexible spending account Vision insurance Qualifications Bilingual Microsoft Outlook Customer service Microsoft Office High school diploma or GED Computer skills Typing Entry level Full Job Description

OVERVIEW

It is the primary responsibility of this position to coordinate and manage the customer ordering process. This includes but is not limited to creating order acknowledgements, posting signed order acknowledgements and payments to individual orders, communicating with customers on deliveries and backorders, and answering general order/material questions. Moreover, below details additional responsibilities related to maintaining the customer relationship, as well a general office responsibility.

JOB RESPONSIBILITIES

Processing order acknowledgements from inception, recording approval documents on order acknowledgements, accepting payment if applicable, and setting delivery of product. Attracts potential customers by answering product and service questions; suggesting information about other products and services. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Provide clerical and administrative support as necessary. Provide showroom support by assisting with customer selection as necessary.

ACCOUNTABILITIES AND PERFORMANCE MEASURES

Time Management, Customer Engagement, Attention to Detail, Well Organized Work environment & Physical demands Requires occasional lifting up to 25 pounds. Must be able to multitask and complete tasks. Must have ability to be work in both an office and warehouse setting Requires occasional exposure to outdoor weather conditions.

REQUIREMENTS/EDUCATION AND EXPERIENCE

High school Diploma/GED Bilingual preferable Ability to type 30-35 words per minute Computer skills: Microsoft Office, Outlook

PERSONAL ATTRIBUTES

Positive Attitude

• Cooperation, Courteous, Friendly, Honest, Respectful Teamwork
• Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills Work Ethic
• Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented

BENEFITS

Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

PRIVACY NOTICE

We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data. This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent. By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at .