Operations Support Specialist – Trial Witness Position Available In Fulton, Georgia

Operations Support Specialist – Trial Witness Crown Asset Management Duluth, GA 30096

• Hybrid work Our new Operations Support Specialist will work alongside the Relationship Management team and be responsible for partnering with CAM’s law firms to provide unparalleled witness accountability at trial, through testimony as a custodian of records and representative of CAM, while promoting a culture of compassion, continuity, and reliability.

To be considered for this role, experience as a trial witness in a courtroom setting is a plus, particularly while in employment of a debt buyer or other receivables management industry company. Extensive training on CAM processes, responsibilities as custodian of records, testimony regarding consumer liability, and various causes of action will be provided to ensure the integrity of testimony at trial is always maintained. Applicant should be willing to travel and work independently toward progress with ongoing training and knowledge. Must have proficiency in CAM’s system of record, Microsoft Office products, online web-based search engine tools, excellent organizational, written, and verbal communication skills, and proficient in time management skills. The ideal candidate will possess the ability to demonstrate clear communication, coachability, confidence, and candor as a representative of CAM. Job description includes (but is not limited to):

• Willingness to travel to include overnight availability, as well as virtual and telephonic availability.
• Responsible for preparing, completing, and responding to witness request emails from network firms for assigned witness appearances, whether Live, Virtual or Telephonic, in scheduled court litigation matters.
• Responsible for review of documents/exhibits received from firm for accuracy and completeness.
• Maintain up-to-date individual account/portfolio knowledge, including knowledge of purchase and onboarding processes for case-specific testimony.
• Ability to communicate promptly with requesting firm regarding logistics for travel, as well as contact information of appearing attorney or Local Counsel (if assigned), to ensure all exhibits/documents, and addresses received are accurate and confirmed.
• Maintaining an open line of communication with our CAM affidavit team when additional documentation is required from the Seller (BRA, etc.), and being proactive in requesting additional documentation in a timely manner.
• Tracking and submitting trial related expenses in accordance with company expense guidelines.
• Adhering to CAM’s witness calendar for scheduling of LIVE, Virtual and/or Telephonic hearings.
• Updating and maintaining Witness tracker regarding witness assignments and outcome of same.
• Other duties as assigned.

Job Type:

Full-time Pay:

$55,000.00 – $65,000.00 per year

Schedule:

8 hour shift Day shift Monday to

Friday Education:

Bachelor’s (Preferred)

Experience:

Trial Witness in a courtroom: 1 year (Preferred) Willingness to travel: 25% (Required)

Work Location:

Hybrid remote in Duluth, GA 30096