Vehicle Operations Support Specialist II (Manheim) Position Available In Fulton, Georgia

Vehicle Operations Support Specialist II (Manheim)
locations
College Park GA
time type
Full time
posted on
Posted 10 Days Ago
job requisition id

R202561548

Company
Cox Automotive – USA
Job Family Group
Vehicle Operations
Job Profile
Vehicle Operations Support Specialist II
Management Level
Individual Contributor
Flexible Work Option No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $16.15 – $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
If working closely with clients AND cars sounds like your jam, then tune in – we may be playing your song. Of course, we don’t JUST mean cars – we mean all vehicles, and we don’t mean just ANY client, we mean the accounts that make up Manheim’s portfolio of amazing customers. You may know Manheim as part of the Cox family of businesses. If Client Service Coordinator sounds like your kind of adventure, then keep reading…Manheim may be a great home for you.
What You’ll Do
Like we said, clients AND vehicles are two things you’ll be very comfortable with in this role. It’s a varied, exciting job with a lot of hats to wear.

Try these on for size:

• Foremost, you’ll manage account relationships, maintaining effective
  communications and ensuring customer requirements are met.
• You’ll review and update condition reports, then approve and audit the
  vehicle repair reports.
• You’ll “walk” vehicles with account representatives and make
  recommendations for reconditioning to increase vehicle value.
• When a customer has an inquiry about a vehicle, you’ll be responsive,
  providing quality service and doing your best to resolve problems.
• You’ll communicate with Lot Operations and Recon departments to ensure
  appropriate movement of vehicles to the shops as well as timely
  completion of reconditioning.
• You’ll collaborate to prepare vehicles for sale and to ensure appropriate
  scanning and organization.
• You’ll review vehicles in our sale line up, locate missing vehicles, and
  work with account representative to ensure vehicles are ready for sale.
• Of course, you’ll follow all safety and health procedures and model the
  behaviors related to such.
  What’s In It For You?
  This job has a lot of responsibilities, and with great responsibility comes great rewards. We may have just misquoted a famous line, but you get the idea. We want you to feel supported in every way possible, so here are a few of the reasons you’ll love working with Cox.
• A job that has this many moving parts needs pay and benefits that cover a lot of ground as well.

So, Cox provides highly competitive pay, generous incentives, and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance (cool, right?) and much more.

• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you.
• Cox has an outstanding company culture.

We get that you’ve got a life outside our doors, so we create a flexible work environment, honoring your desire to balance work life with, well, life. Our diverse, inclusive culture invites you to bring your authentic self to work, and the trust between our leadership and our teams means you’re working in an environment that supports collaboration through innovation, and real change driven by people like you.
Who You Are

Qualifications:

Minimum-
High School Diploma/GED and 3 years’ experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years’ experience in a related field
Effective communication and organization skills required.
Commitment to providing excellent customer service essential.
Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance and color vision, depth perception and ability to adjust focus.
Ability to stand for prolonged periods of time.
Ability to lift 1-15 pounds.
Must be able to walk long distance.
Preferred-
Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful.
Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred.

Work Environment:

This is an outdoor role, meaning exposure to weather elements is to be expected.
Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.