Surgery Scheduler Position Available In Gwinnett, Georgia

Surgery Scheduler Summit Spine and Joint Centers Lawrenceville, GA 30043

Company Overview:

Summit Spine & Joint Centers was founded in 2014 by Dr. Amit Patel to provide patients with high-quality, patient-focused comprehensive treatments. We are a rapidly growing healthcare practice whose objective is to help patients regain and improve their quality of life.

Summary of Position:

The Surgery Coordinator serves as a specialist within the Insurance Authorizations department, coordinating the entire lifecycle of patients being seen for complex surgical procedures such as SCS trials and implants, Vertiflex implants, SI Joint Fusions, NALU/Sprint Peripheral Nerve Stimulators, Intracepts, VIA DISCs, etc. The ideal candidate will also have strong sales skills for cross-training on our call campaigns, as well as strong customer service skills to promote positive patient interactions. Responsibilities Pull EMR reports and input data into excel sheets, tracking individuals where a complex procedure has been ordered by a physician Communicating patient financial responsibilities for procedures Answering basic patient inquiries related to procedures Coordinate psych evals for patients where physicians have ordered a complex surgical procedure, upload psych eval results to EMR Add patients to surgery schedule within EMR (eClinicalWorks) Communicate with all relevant team members / stakeholders about approved and scheduled procedures, including notating status updates within EMR and excel tracking sheets Coordinate process if patients need any replacement equipment for stimulators Skills And Abilities Proficiency with Microsoft Office applications, including Word, Outlook, and Excel Strong attention to detail and commitment to HIPAA Ability to work independently and as part of a small team Strong interpersonal skills when working with patients Strong written communication skills Working knowledge of medical terminology, CPT coding, ICD.10 coding, and medical pre-certification and prior authorization protocols Education And Experience Experience using eClinical Works required Minimum 1-year healthcare experience required, experience in Pain Management preferred Bachelor’s Degree preferred, or equivalent combination of education, training, and experience In-person position in our Lawrenceville administrative building. Individuals that speak Spanish, Korean, or Vietnamese as a second language preferred