Operations Coordinator Position Available In Ouachita, Louisiana

Operations Coordinator Mad Pelican Equipment & Rentals Monroe, LA 71203 The Operations Coordinator plays a central role in supporting daily yard, rental, service, and sales operations. This position ensures the seamless flow of equipment through its lifecycle—from customer inquiry and rental, to service coordination and post-rental inspections. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced equipment rental environment. Key Responsibilities Rental Process rental inquiries, reservations, extensions, and returns Generate and close rental contracts and delivery/pick-up tickets Confirm equipment availability and coordinate with dispatch and yard staff Communicate equipment readiness and delivery schedules to customers Ensure equipment leaves the yard with proper documentation (rental ticket, BOL, COI, etc.) Service Open, update, and close work orders for internal and customer-owned equipment Schedule equipment inspections, maintenance, and repairs with mechanics Track equipment condition before and after rental or service Log parts used, labor hours, and job notes into the system accurately Ensure timely completion of service records and compliance with documentation standards Sales Assist with sales quotes, lead follow-up, and order entry Coordinate delivery or pick-up of sold equipment Ensure sales documentation is complete (bills of sale, storage or BOL tickets) Maintain communication with customers throughout the sales process Support the Branch Manager and sales reps in achieving revenue goals Operations & Yard Support Ensure equipment movement is documented and coordinated properly Maintain up-to-date key logs, equipment records, and digital systems Monitor inventory availability and status in the system Coordinate with outside haulers and verify proper documentation (insurance, DL) Ensure clean, safe, and organized workspaces and yard flow Work Environment Office and yard environment with some exposure to outdoor conditions Occasional lifting of small equipment parts or documents Use of standard office equipment and software systems Requirements High school diploma or equivalent (college coursework or degree preferred) Strong customer service and communication skills Attention to detail and ability to manage multiple priorities Must be able to work in a fast-paced environment with minimal supervision

Job Type:

Full-time Pay:

$21.54 – $25.94 per hour Expected hours: 40 per week

Benefits:

401(k) Flexible schedule Paid time off

Schedule:

8 hour shift Ability to

Commute:

Monroe, LA 71203 (Required) Ability to

Relocate:

Monroe, LA 71203: Relocate before starting work (Required)

Work Location:

In person