Operations Specialist II- Image Services Position Available In Ouachita, Louisiana
Tallo's Job Summary: The Operations Specialist II- Image Services role at JP Morgan Chase in Monroe, LA, involves clerical tasks, file maintenance, and communication with internal and external parties. This full-time position requires attention to detail, problem-solving skills, and the ability to work in a fast-paced environment. Preferred qualifications include a high school diploma and customer service experience. Chase offers competitive compensation and benefits, emphasizing diversity and inclusion in the workplace.
Job Description
Operations Specialist II- Image Services
Monroe, LA, United States
JOB INFORMATION
Job Identification
210617696
Job Category
Home Lending Operations
Business Unit
Consumer & Community Banking
Posting Date
04/23/2025, 08:11 AM
Locations
Monroe, LA, United States
Job Schedule
Full time
Job Shift
Day
JOB DESCRIPTION
If you want to make valuable contributions to your team and expand your knowledge, skills, and expertise in Home Lending Operations, then JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. As an Operations Specialist II- Image Services, in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank. Our Image Services department is crucial to our Loan Administration organization and essential in ensuring we provide the full scope of service to our Mortgage Servicing. Your role on a day to day basis is key to helping us succeed in our commitment to our customers. Job responsibilities
Perform basic clerical tasks such as filing, photocopying, faxing, imaging, data entry and open correspondence
Create and maintain loan files
Work with the underwriting department
Provide coverage for any of the support roles as dictated by absences or volume fluctuations
Monitor and update various system records and credit website
Communicate with external agents and internal colleagues to resolve issues and discrepancies
Perform additional duties as assigned
Required qualifications, capabilities, and skills
Possess strong attention to detail and excellent problem-solving skills
Ability to work in a fast-paced environment
Basic office and computer skills
Excellent written and verbal communication skills
Ability to work independently or as part of a team
Preferred qualifications, capabilities, and skills
High school diploma or equivalent Customer service experience
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
