Operations Specialist Position Available In Essex, Massachusetts

Operations Specialist Hajoca Corporation – 3.6

Haverhill, MA Job Details Full-time Estimated:

$40.3K – $50.7K a year 4 days ago Benefits Profit sharing Wellness program Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Parental leave Vision insurance Employee discount Life insurance Prescription drug insurance Qualifications Microsoft Excel Microsoft Outlook ERP systems English Microsoft Office Warehouse experience Eclipse 1 year Communication skills Entry level Full Job Description Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace. Peabody Sales & Service is one of those trade names and is looking for an Operation Specialist at their Haverhill, MA location. Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we’d like you to join our Warehouse team as an Operations Specialist. About the

Role:

You will: Act with a high attention to detail to ensure the highest levels of customer satisfaction. Ensure security and controls are in place and upheld to protect Profit Center assets. Maintain warehouse cleanliness, order, and safety. Remove empty cartons, metal bands, pallets, and other debris. Inform immediate supervisor of safety issues. Assist co-workers in servicing customers. Perform all job functions in accordance with the company’s Safety Standards. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

1 year warehouse receiving and material handling experience Knowledge of products sold at the Profit Center preferred Our ideal candidate will also: Be responsible for inspecting and triaging e-commerce customer return material per our SOP processes

Data Management:

Accurately process credits in our ERP system and returns tracking system. Inventory and track spare parts/boxes and request replacement parts from applicable vendors Assist co-workers in processing RMAs and RGAs Analyze and dispute fraudulent return material Strong sense of urgency and team-oriented mentality Possess outstanding communication skills. Be able to quickly develop comprehensive knowledge of products sold at the Profit Center. Possess a high level of attention to detail and accuracy. Be able to build and maintain a positive working relationship with customers, vendors, and co-workers. Know of, be able to apply and practice safety precautions in a warehouse and material handling environment. Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center. Be able to learn and operate the computer-related systems used for warehouse operations. Proficient in Microsoft Office Suite, specifically Microsoft Excel and Outlook Experience with ERP systems, Epicor Eclipse ERP a bonus Read, write, speak, and understand English. Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers: Full-time benefits (for team members working 30 or more hours per week): Medical, dental, vision, and prescription coverage Accident and Hospital Indemnity coverage Life insurance and Long Term Disability Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Paid pregnancy and parental leave Paid day of community service Full-time and part-time benefits: 401(k) Retirement cash account with company contributions Targeted training programs focused on your personal and professional growth Company wellness program Employee discounts College tuition benefits Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening Statement We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.