Academic Data and Operations Specialist Position Available In Cumberland, Maine

Academic Data and Operations Specialist Position Details
Position Information Position Type Professional Staff
Faculty Track Position Title Academic Data and Operations Specialist
Employment Status Full Time
Months 12
Campus Portland, ME
Description The University of New England (UNE) Registrar’s Office (https://www.une.edu) is experiencing exciting growth and transformation. As we expand our student support services for UNE’s growing undergraduate, graduate, and online programs, we seek an Academic Data and Operations Specialist to join our talented and innovative team. This position offers a unique opportunity for professional growth and learning, as it involves supporting and improving the Registrar’s Office’s practices and operational procedures. Under the guidance of the Senior Associate Registrar of Operations and Reporting, this role analyzes the Registrar’s Office operations to identify improvements through research, problem-solving, and testing solutions. About the University of New England
UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts. Benefits Overview
Multiple health and dental plan options, plus vision coverage.
Up to 8% retirement plan match.
Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
Educational benefits:
UNE tuition waiver for employees, spouses, and domestic partners.
UNE tuition waiver for dependents of employees with 1 year of full-time service.
50% tuition reduction if less than 1 year of full-time service. For more information about our outstanding benefits, please visit: UNE Benefits Overview Responsibilities Operational Support & Analysis
Analyze and propose process improvements and assist in implementing and testing systems, applications, and programs that enhance service to students, faculty, professional staff, and alumni.
Assist the Senior Associate Registrar for Operations and Reporting with special projects and manage open Information Technology Services (ITS) help desk tickets for the office.
Assist and support the service operations and daily productions of the Registrar’s Office. Participate in and provide cross-training for other staff in areas of individual expertise.
Monitors operational efficiency, ensuring compliance with best practices, defined standards, and regulatory requirements. Data Management & Reporting
Assist in developing and organizing queries, reports, and interactive dashboards for Registrar’s Office staff and wider university stakeholders, ensuring accessibility.
Develop and update SOPs for reports and dashboards; help develop training materials and deliver introductory sessions on data tools.
Collaborate with colleagues to address data inquiries, share knowledge and best practices, and promote data literacy across the university.
Collaboration
Collaborate with Student Financial Services, Institutional Research, ITS, and Assistant and Associate Deans from various colleges to assist with data gathering, communication, and project execution under the guidance of senior team members.
Responsible for maintaining the University Registrar’s SharePoint sites.
Student Records & Compliance
Ensures the integrity and security of student records in compliance with the Family Education Rights and Privacy Act (FERPA) and with all accreditation standards.
Perform routine and non-routine records processing and adjustment duties while maintaining confidentiality and data integrity.
Other duties as assigned. Qualifications Bachelor’s degree required, with a minimum of three years of experience in a Registrar’s Office or higher education, or an equivalent combination of education and experience.
Knowledge of college-level student records principles, policies, and procedures.
Knowledge of computerized student information systems. Experience with Ellucian Banner or other student information systems (Ellucian Colleague, Jenzabar, Peoplesoft, Workday, etc.) is preferred.
Ability to maintain confidentiality of student academic-related records.
Demonstrated experience with Access, COGNOS, or other report writers.
Experience successfully using project management software like SmartSheets or Asana.
Ability to work independently and manage multiple responsibilities with minimal supervision.
Commitment to high standards of professional conduct and ethical behavior in all interactions and responsibilities.
Interpret and apply university policies with sound judgment, particularly in matters of academic integrity.
Excellent verbal and written communication skills.
Demonstrated proficiency in using the Microsoft Office Suite, particularly in Excel. EEO Statement Summary Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities. COVID Vaccination Statement (PLEASE NOTE) Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Posting Detail Information Posting Number 2022PS0605P
Open Date 05/20/2025
Close Date Open Until Filled Yes