Office Associate II – Operations Processing – Multiples Vacancies Position Available In Kennebec, Maine

Office Associate II

• Operations Processing
• Multiples Vacancies at State of Maine, Bureau of Human Resources in Augusta, Maine, United States Job Description Office Associate II
• Operations Processing
• Multiples Vacancies Augusta , Maine , United States | Administrative | Full-time Apply by: May 9, 2025 Apply with Linkedin Apply Maine Revenue Services Operations Processing Office Associate II

•

Multiple Vacancies Opening Date:

April 25, 2025

Closing Date:

May 9, 2025

Job Class Code:

6542

Grade:

13

Salary:

$17.69

• $25.47
• /Hourly (
• Includes 2.

25% recruitment and retention stipend)

Position Number:

016302871, 016303895 Join the team at Maine Revenue Services where we provide excellent service to the taxpayers of Maine. This position provides administrative support performing complex, varied office tasks requiring the operation of technical office equipment. Responsibilities require using independent judgment, initiative, and discretion to make decisions on various matters in accordance with departmental policies and procedures including mail processing and research. Necessary skills consist of effective communication, attention to detail, accuracy, organization, and prioritization. This position requires adaptability due to the cross-functional aspects of the job.

REPRESENTATIVE TASKS

: + R etrieve, sort, prepare, and distribute reports and notices by 10:00 am, and prepare outgoing mail for pick up by 1:30 pm. Requires the ability to lift up to 25 lbs. + Sort, slice, and prepare incoming mail. + Accurately extract mail and batch tax documents, correspondence, and checks for scanning. + Organize, distribute, and monitor incoming mail to ensure that daily processing goals are met. + Correct distorted or missing barcodes on documents that cannot be processed. + Operate high-speed scanning equipment, identifying, reporting, and correcting errors. + Research and process monies received that require manual allocation or are received without required supporting documentation. + Accurately key data for various tax returns and other documents in assigned queues. + C ollect and process cash received in-office. + Sort and batch Incoming Priority Mail the same day it is received

• by 11:00 am for morning deliveries; 3:00 pm for afternoon deliveries.

+ Process and verify outgoing Certified Mail within the Service Level Agreement (SLA). + Research and process returned Certified Mail within the SLA. + Research and process returned First Class mail within SLA. + Research and process General Correspondence Cases within the SLA. + Assist with purging an