(3 Days Left) Radiology Scheduler – Brewer, ME Position Available In Penobscot, Maine

Job Description:

Opportunities at Northern Light Health, in strategic partnershipwith Optum. Whether you are looking for a role in a clinicalsetting or supporting those who provide care, we have opportunitiesfor you to make a difference in the lives of those we serve. As astatewide health care system in Maine, we work to personalize andstreamline health care for our communities. If the place for you isat a large medical center, a rural community practice or home care,you will find it here. Join our compassionate culture, enjoymeaningful benefits and discover the meaning behind: Caring.

Connecting. Growing together. Schedules patients for appointmentsby collecting clinical, demographic, and insurance information, andleveraging appropriate applications to facilitate booking theencounter per the patient, provider, or representative’s request.

This work may be conducted over the phone, or in person. Thisposition is full-time, Monday

• Friday. Employees are required towork our normal business hours of 8:30am
• 5:00pm EST.

It may benecessary, given the business need, to work occasional overtime orweekends. Our office is located at Cianchette Bldg, 43 Whiting HillRd Brewer, Maine 04412.

Primary Responsibilities:

• Greets visitorsand patients in person or over the phone, upholding excellingcustomer service skills. Performs scheduling functions or providesinformation, forwards callers, or records messages as needed
• Receives and assesses requests from patients, providers, and payers
• Facilitates access to Northern Light Health services byperforming multi-facility and multi-resource scheduling includingbut not limited to office appointments, diagnostic testing, andprocedures
• Schedules, reschedules, confirms, acknowledges, andcancels patient appointments for multiple modalities and procedures
• Consults with departments/offices when orders are unclear or needadjustments.
• Ensures the use of proper documentation includingcancel, reschedule, and override guideline reasons
• Understandsall aspects of phone statistics and the individual impact onoverall metrics, including service levels and abandonment rates
• Completes registrations with accuracy and works worklists timely
• Works closely with scheduling leadership for assistance and processimprovement
• Maintains a safe environment complying with NLHpolicies and procedures; reports and directly addressesenvironmental hazards and violations of patient safety policyand/or protocol when involved or observed
• May perform otherduties upon request You’ll be rewarded and recognized for yourperformance in an environment that will challenge you and give youclear direction on what it takes to succeed in your role as well asprovide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1 years of experience in a medical office working directly withpatients (examples
• Medical Assistant, CNA, or Medical Secretary
• Basic level of computer proficiency including the ability to sendand receive emails, type general correspondence, enter data intospreadsheets, and use necessary software applications with closeattention to detail
• Must live within a commutable distance to 43Whiting Hill Rd, Brewer, Maine 04412
• Ability to work 8:30am
• 5:00pm EST. It may be necessary, given the business need, to workoccasional overtime or weekends.
• Full Flu vaccination is anessential job function of this role.

Candidates located in statesthat mandate Flu booster doses must also comply with those staterequirements. UnitedHealth Group will adhere to all federal, stateand local regulations as well as all client requirements and willobtain necessary proof of vaccination, and boosters whenapplicable, prior to employment to ensure compliance. Candidatesmust be able to perform all essential job functions with or withoutreasonable accommodation

Preferred Qualifications:

• Associate’sDegree (or higher) in healthcare administration, finance, business,or related field
• Knowledge of medical terminology
• Call centerand medical office experience

Soft Skills:

• Demonstrates systemvalues and integrates them into daily organizational practice
• Actively supports patient-centered care with respect for thediversity of human experience and demonstrating integrity with thehandling of sensitive patient information
• Ability to workindependently and in a team atmosphere and promotes a positiveenvironment
• Verbal and written aptitude for adequatecommunication with the general public, providers, physician officestaff, registration staff, and other healthcare professionals
• Ability to navigate and utilize system applications and associatedmaterials needed to perform duties
• Position requires extensivecustomer service and phone utilization, visual and auditory acuity,finger-wrist repetitive motion, and utilization of acomputer/keyboard
• Self-driven with an ability to multitask andprioritize based on daily needs

Physical and Work Environment:

• Work involves lifting no more than 10 pounds at a time andoccasionally lifting or carrying articles like docket files,ledgers, and small tools
• Although a sedentary job is defined asone which involves sitting, a certain amount of walking andstanding is often necessary in carrying out job duties The salaryrange for this role is $16.

00 to $28.85 per hour based on full-timeemployment. Pay is based on several factors including but notlimited to local labor markets, education, work experience,certifications, etc. UnitedHealth Group complies with all minimumwage laws as applicable. In addition to your salary, UnitedHealthGroup offers benefits such as, a comprehensive benefits package,incentive and recognition programs, equity stock purchase and 401kcontribution (all benefits are subject to eligibilityrequirements). No matter where or when you begin a career withUnitedHealth Group, you’ll find a far-reaching choice of benefitsand incentives. At UnitedHealth Group, our mission is to helppeople live healthier lives and make the health system work betterfor everyone. We believe everyone-of every race, gender, sexuality,age, location, and income-deserves the opportunity to live theirhealthiest life. Today, however, there are still far too manybarriers to good health which are disproportionately experienced bypeople of color, historically marginalized groups, and those withlower incomes. We are committed to mitigating our impact on theenvironment and enabling and delivering equitable care thataddresses health disparities and improves health outcomes — anenterprise priority reflected in our mission. UnitedHealth Group isan Equal Employment Opportunity employer under applicable law andqualified applicants will receive consideration for employmentwithout regard to race, national origin, religion, age, color, sex,sexual orientation, gender identity, disability, or protectedveteran status, or any other characteristic protected by local,state, or federal laws, rules, or regulations. UnitedHealth Groupis a drug

• free workplace.

Candidates are required to pass a drugtest before beginning employment. RPO RED