Operations Support Specialist Position Available In Jackson, Missouri

Operations Support Specialist Mechanical Breakdown Protection, Inc. (MBPI) Lees Summit, MO Job Details Full-time $22 – $25 an hour 18 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Employee discount Life insurance Retirement plan Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Customer service Data analysis skills Mid-level Microsoft Office Analysis skills Bachelor’s degree Attention to detail F Endorsement Phone etiquette Business 2 years Communication skills Dealership experience Full Job Description Since 1981, Mechanical Breakdown Protection, Inc. (MBPI) has been in the business of providing peace of mind for vehicle owners. MBPI has built its reputation on providing best in class F&I products, administrative excellence, solid insurance underwriting and long-term client relationships. Our company is currently seeking a highly motivated, intelligent, energetic individual who is willing to take advantage of the opportunities within our growing company. We are pleased to offer competitive pay, generous benefits, and an exceptional work environment.

JOB DESCRIPTION

The Operations Support Specialist position is responsible for working directly with dealers and agents to process monthly business in an effective and efficient manner, in addition to working with dealers, lenders and customers to process product cancellation requests. The ideal candidate will have a strong background in customer service, basic data analysis, and be able to problem solve and work with minimal supervision.

DUTIES AND RESPONSIBILITIES

Monthly business processing across multiple product lines while verifying coverage options and pricing. Daily processing of cancellation requests. Customer service calls answering a variety of questions related to operation functions. QA testing and validating test results against operations processes. Providing options and solutions to business and workflow problems.

REQUIRED KNOWLEDGE/ABILITIES

Work well in a team with the ability to multitask in a fast paced environment. Provide excellent customer service at all levels. Strong attention to detail. Excellent written and verbal communication, and analytical skills. Experience with Microsoft Office products (specifically Outlook, Word and Excel).

EDUCATION/EXPERIENCE

2-5 years work experience required. Automotive dealership experience preferred. Bachelor’s degree in business (or equivalent field) a plus! Please note – this position does not allow for remote work. Only local candidates will be considered.

Job Type:

Full-time Pay:

$22.00 – $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person