Operations Support Specialist Position Available In St. Louis, Missouri

As an Operational Support Specialist, you will play a critical role in enabling the operations team to succeed by validating and managing key data, solving technical issues, and driving continuous improvement. Each day brings new challenges and opportunities to grow as you interact with internal stakeholders, external partners, and state agencies-each with their own unique processes. This is a great opportunity to learn, contribute, and thrive in an environment that values accuracy, collaboration, and innovation.

Contract:

3-6 months

Compensation:

$22-25/hr

Location:

St. Louis, MO

• Hybrid; 3x Onsite per weeksalary: $22
• $25 per hourshift: Firstwork hours: 8 AM
• 5

PMeducation:

High SchoolResponsibilities Validate incoming WOTC data (e.g., Tax Credit Questionnaires, IRS 8850s, state forms) across paper and electronic formats for completeness and accuracy. Process

IRS 8850

forms and route to the Department of Labor within designated timelines to secure potential tax credits. Troubleshoot technical issues including data edits, quality control, and file load problems. Collaborate with internal teams and external stakeholders to identify and resolve challenges impacting tax credit opportunities. Lead continuous improvement initiatives to enhance team knowledge, efficiency, and performance. Develop and implement operational procedures to ensure quality and timely service delivery. Monitor and report on operational metrics, business improvement opportunities, and production achievements. Retrieve and process WOTC determinations from states (Certifications, Denials, and Needs). Support Employer Representative Declaration submissions to state agencies. Manage and process forms submitted through the WOTC Operational Inbox. What You Bring Bachelor s degree or equivalent combination of education and professional experience. Minimum of 1-2 years of office experience. Proficiency in data entry and experience with relevant software tools. Familiarity with G Suite (Google Docs, Sheets, Gmail, etc.) Organizational and time management skills. Excellent written and verbal communication skills, especially when working with cross-functional partners and resolving technical inquiries. SkillsData EntryTax CreditsWOTCIRS FormsReportingGoogle SuiteOperations SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. job detailssummary$22

• $25 per hourtemporaryhigh schoolcategorybusiness and financial operations occupationsreferenceAB_4779485job details As an Operational Support Specialist, you will play a critical role in enabling the operations team to succeed by validating and managing key data, solving technical issues, and driving continuous improvement.

Each day brings new challenges and opportunities to grow as you interact with internal stakeholders, external partners, and state agencies—each with their own unique processes. This is a great opportunity to learn, contribute, and thrive in an environment that values accuracy, collaboration, and innovation.

Contract:

3-6 months

Compensation:

$22-25/hr

Location:

St. Louis, MO

• Hybrid; 3x Onsite per weeksalary: $22
• $25 per hourshift: Firstwork hours: 8 AM
• 5

PMeducation:

High SchoolResponsibilities Validate incoming WOTC data (e.g., Tax Credit Questionnaires, IRS 8850s, state forms) across paper and electronic formats for completeness and accuracy. Process

IRS 8850

forms and route to the Department of Labor within designated timelines to secure potential tax credits. Troubleshoot technical issues including data edits, quality control, and file load problems. Collaborate with internal teams and external stakeholders to identify and resolve challenges impacting tax credit opportunities. Lead continuous improvement initiatives to enhance team knowledge, efficiency, and performance. Develop and implement operational procedures to ensure quality and timely service delivery. Monitor and report on operational metrics, business improvement opportunities, and production achievements. Retrieve and process WOTC determinations from states (Certifications, Denials, and Needs). Support Employer Representative Declaration submissions to state agencies. Manage and process forms submitted through the WOTC Operational Inbox. What You Bring Bachelor’s degree or equivalent combination of education and professional experience. Minimum of 1-2 years of office experience. Proficiency in data entry and experience with relevant software tools. Familiarity with G Suite (Google Docs, Sheets, Gmail, etc.) Organizational and time management skills. Excellent written and verbal communication skills, especially when working with cross-functional partners and resolving technical inquiries. SkillsData EntryTax CreditsWOTCIRS FormsReportingGoogle SuiteOperations SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.