Customer Care & Scheduling Specialist Position Available In Jackson, Mississippi
Tallo's Job Summary: Anderson Mechanical Inc. is hiring a Customer Care & Scheduling Specialist. Responsibilities include answering calls, scheduling appointments, promoting services, and selling additional services. This role offers a competitive salary with base hourly pay plus commissions. Ideal candidates are organized, friendly, and goal-driven individuals with a passion for customer service and sales. Submit your resume now to apply!
Job Description
Customer Care & Scheduling Specialist Anderson Mechanical Inc. 1833 Denny Avenue, Pascagoula, MS 39567
Benefits:
Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Tuition assistance Competitive salary
Job Title:
Customer Care & Scheduling Specialist We’re looking for a Customer Care & Scheduling Specialist to join our team! This role is the first line of communication with our customers and is responsible for providing excellent service, scheduling appointments, and promoting additional services.
Key Responsibilities:
Answer incoming calls and book service appointments. Confirm daily schedules with customers and ensure technicians have jobs assigned with necessary materials. Proactively engage with past customers to encourage retention and schedule new services. Promote and sell additional services like dryer vent cleanings and HVAC maintenance plans. Earn commissions for successfully scheduling and selling paid services.
Compensation:
Base hourly pay + commission for services sold.
What We Need:
An organized, friendly, and goal-driven individual who thrives in customer service and enjoys selling.
Apply Now:
Send your resume in. We’d love to hear from you!