Lead Scheduler, EP Physicians Position Available In Lee, Mississippi

Lead Scheduler, EP Physicians 3.6 3.6 out of 5 stars 830 South Gloster Street, Tupelo, MS 38801

Lead Scheduler, EP Physicians Job ID:

000CS7 Tupelo Administrative Support – EP

PHYSICIANS EXP

Full Time – Day Posting Description At North Mississippi Health Services, our mission is to “continuously improve the health of the people of our region.” We aim to “provide the best patient and family-centered care and health services in America.” We believe that fulfilling our mission and vision calls us to embrace the best people who form incredible connections with our patients and families. We take pride in celebrating everything that makes you unique—your talents, perspectives, and passions. At North Mississippi Health Services, we believe in connecting your passion with a purpose. You know what connected feels like when you are part of our team. #WhatConnectsYou Job Description Essential Functions List major areas of responsibility and briefly what the person does in each area.

Customer Service:

Ensures delivery of outstanding customer service in the performance of assigned duties

Mentor:

Serves as a mentor and assists leadership team in training and education of new employee Evaluate employees progress and report findings to Coordinator(s) and/or

Manager Schedule/Pre-Certify/Pre-Registration:

Responsible for scheduling/rescheduling, pre-certifying, and pre-registering patients for appointments, diagnostic tests, and outpatient procedures as ordered by referring physician Notifies appropriate personnel when there is a scheduling conflict (i.e. additional appointment, double-booking of appointments) Obtains necessary information required for scheduling, pre-certification, and pre-registration Obtains and/or verifies patient’s demographics, insurance information/eligibility, and benefits Responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered Notifies patient of the location of the appointment, test, and/or procedure Communication Responsible for answering the telephone in a courteous and professional manner Maintain effective communication with physician offices and ancillary departments Effectively communicate with patient(s) and/or family members

Reporting:

Records patient information in scheduling system (i.e. SCI)

Regulatory Compliance :

Adheres to

NMHS/NMMC

Policies/Procedures/Guidelines Complies with applicable Local/State/Federal policies/procedures/guidelines

Job Knowledge:

High School Diploma or equivalent; required Minimum of 1 year medical insurance/medical terminology experience; preferred Hospital or medical setting; desired Excellent customer services and communication (written and verbal) skills; required Working knowledge computers and software programs (i.e. Microsoft Office Suite); required Knowledge of office equipment such as telephone and fax machine; required Strong interpersonal skills; required Requirements No additional requirements from any stated in the above description. Education You must have the following education to apply: You must have a High School Diploma or GED or higher