Scheduler – Central Scheduling Position Available In Lee, Mississippi
Tallo's Job Summary: The Scheduler - Central Scheduling role at North Mississippi Health Services involves delivering outstanding customer service, scheduling patients for appointments and procedures, pre-certifying patients, and ensuring regulatory compliance. The ideal candidate should have a high school diploma, medical insurance/terminology experience, and excellent communication skills. North Mississippi Health Services is hiring for this position, a diversified regional healthcare organization serving 24 counties in north Mississippi and northwest Alabama.
Job Description
Job Description
Customer Service:
Ensures delivery of outstanding customer service in the performance of assigned duties
Schedule/Pre-Certify/Pre-Registration:
Responsible for scheduling/rescheduling, pre-certifying, and pre-registering patients for appointments, diagnostic tests, and outpatient procedures as ordered by referring physician
Notifies appropriate personnel when there is a scheduling conflict (i.e. additional appointment, double-booking of appointments)
Obtains necessary information required for scheduling, pre-certification, and pre-registration
Obtains and/or verifies patient’s demographics, insurance information/eligibility, and benefits
Responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered
Notifies patient of the location of the appointment, test, and/or procedure
Communication:
Responsible for answering the telephone in a courteous and professional manner
Maintain effective communication with physician offices and ancillary departments
Effectively communicate with patient(s) and/or family members
Reporting:
Records patient information in scheduling system (i.e. SCI)
Regulatory Compliance:
Adheres to
NMHS/NMMC
Policies/Procedures/Guidelines
Complies with applicable Local/State/Federal policies/procedures/guidelines
Requirements:
High School Diploma or equivalent; required
Minimum of 1 year medical insurance/medical terminology experience; preferred
Hospital or medical setting; desired
Excellent customer services and communication (written and verbal) skills; required
Working knowledge computers and software programs (i.e. Microsoft Office Suite); required
Knowledge of office equipment such as telephone and fax machine; required
Strong interpersonal skills; required About North Mississippi Health Services
North Mississippi Health Services (NMHS) is a diversified regional health care organization serving 24 counties in north Mississippi and northwest Alabama and is one of the largest employers in Mississippi with over 6,900 employees. NMHS covers a broad range of acute diagnostic and therapeutic services offered through North Mississippi Medical Center (NMMC) in Tupelo, Community Hospital System, and North Mississippi Medical Clinics. NMHS strives to improve the health for people in this region by providing conveniently accessible and cost-effective healthcare of the highest quality.
