Associate Analyst, Operations Support Position Available In Alexander, North Carolina

Associate Analyst, Operations Support 3.2 3.2 out of 5 stars Taylorsville, NC 28681 Responsibilities The Associate Operations Analyst supports daily operational functions to ensure efficient and compliant business practices. This role includes responsibilities in Environmental, Health & Safety (EHS), customer service, equipment calibration coordination, employee training, and meticulous record keeping.

Key Responsibilities:

EHS Compliance:

o Support site compliance with Environmental, Health & Safety (EHS) regulations and internal standards o Assist with incident reporting, safety audits, compliance reporting, and corrective action tracking o Lead and participate in safety committee activities and EHS improvement initiatives o Ensure annual reporting requirements to the state are completed and submitted on time o Manage hazardous waste inventory and schedule disposals of waste streams in accordance with regulatory requirements

Customer Service:

o Provide timely support and communication to internal and external customers o Coordinate customer orders with planning and scheduling o Provide customer quotes for pricing and lead time o Monitor and address customer feedback to maintain good relationships with customer base

Calibration Coordination:

o Schedule and coordinate equipment calibration services with approved outside contractors o Ensure all calibration activities are completed on time and documented per company requirements o Maintain an up-to-date database of equipment status and certificates

Record Keeping & Documentation:

o Maintain organized and accurate records for EHS, training, calibration, and operational metrics o Assist with document control and compliance audits as needed o Maintain work instructions and procedures as needed

Employee Training:

o Support the onboarding and continuous training process for employees o Track completion of required training modules and maintain related documentation o Coordinate with supervisors to ensure training needs are met across departments

Qualifications Qualifications:

High school diploma required. Associate’s or Bachelor’s degree in Business, Operations, Safety, or a related field a plus 1-3 years of experience in operations, quality, EHS or administrative support roles Familiarity with EHS standards, customer service practices, and calibration protocols a plus Strong organizational and communication skills Proficiency in Microsoft Office (Excel, Word, Outlook); experience with databases and ERP systems