Home Healthcare Scheduler Position Available In Forsyth, North Carolina

Home Healthcare Scheduler Mountain Valley Hospice

• 3.

3

Winston-Salem, NC Job Details Estimated:

$35.3K

• $42.6K a year 1 day ago Qualifications EHR systems Hospice experience Mid-level Organizational skills CNA Care plans Communication skills Full Job Description Home Healthcare Scheduler Monday
• Friday 7:00 am
• 4:00 pm Every Patient. Every Family. Every Time. At Mountain Valley, what we do is personal. Personal for those we serve and personal for us. Every day we stand shoulder to shoulder with individuals facing the most daunting challenge they will ever face
• a serious, or even a terminal, illness.

We help those with advanced illness cope with their day-to-day struggles, whether physical, emotional, social or spiritual. We also aspire to help our communities better understand end-of-life care. For those of us at Mountain Valley, there could never be a more important or rewarding job. An Excellent Opportunity Mountain Valley Hospice is seeking a detail-oriented and responsive individual to manage home healthcare visit scheduling. This role is essential to ensuring timely, efficient care for our patients and clear communication across our care teams.

Key Responsibilities:

Schedule and assign home health aides based on patient needs, aide availability, and geographic location. Coordinate and maintain daily CNA visit schedules to ensure timely coverage. Manage last-minute changes such as call-offs or emergencies, minimizing service disruptions. Respond to incoming calls and messages regarding new needs, schedule changes, and urgent issues throughout the day. Ensure all CNA visits are supported by physician orders and comply with care plans, agency policies, and regulatory requirements. Track visit completion and assist with administrative tasks such as timesheet verification and reporting. Keep clinical and administrative staff informed of schedule updates and relevant changes. Provide front desk coverage at other office locations when the regular staff member is unavailable. Qualifications Previous experience in scheduling, preferably in a healthcare or hospice setting. Strong communication skills and the ability to multitask in a fast-paced environment. Familiarity with electronic health record (EHR) systems is preferred. Excellent attention to detail and organizational skills. At Mountain Valley, we are committed to providing an environment of mutual respect with a diverse workforce; we make staffing decisions based on knowledge, skills and abilities. Mountain Valley Hospice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived, race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws.