Residential CSR Scheduler Position Available In Guilford, North Carolina

Residential CSR Scheduler 3.0 3.0 out of 5 stars 1800 Fairfax Road, Greensboro, NC 27407 •

THIS POSITION IS ON SITE 5 DAYS A WEEK

•Why Choose Central Carolina?

Pay:

Base salary (Starting at $15 an hour) depending on experience plus bonus incentives

Benefits:

A comprehensive insurance package, life insurance, 401k with company match, holiday and paid time off

Career Growth:

On the job training, ongoing professional and personal development training opportunities, advancement and career growth plans, and educational reimbursement A Typical Day; A typical day in the life of a Central Carolina Service Representative includes: Converting incoming customer inquiries into booked service appointments Outbound calling when necessary to meet goals Delivering call scripts with authenticity in a clear, compelling and personable way Responding to customer requests, resolving issues and promoting the Central Carolina brand Professionally communicating with customers, in all methods of communication, while establishing customer rapport, encouraging repeat business

Job Requirements:

To be successful as a Central Carolina Service Representative you must: Serve customers with a positive attitude and enthusiasm Enjoy a fast paced, goal driven environment Be a competitive individual contributor who also enjoys winning as a team Participate in meetings and training to drive both professional and organizational performance Communicate well and be able to work in a team environment Be professional in both appearance and actions; be on time, attentive and enthusiastic

Skills and Experience:

A Central Carolina Service Representative will have: A high school diploma or equivalent IT competent, experience with Microsoft Office Highly organized with exceptional follow through abilities Strong verbal and written communications Ability to build trust and demonstrate empathy A commitment to company core values If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Central Carolina by visiting www.ccair.com .