Care Coordinator/Scheduler Position Available In Mecklenburg, North Carolina

Care Coordinator/Scheduler Visiting Angels – Charlotte – 3.8 Charlotte, NC Job Details Full-time $21 – $25 an hour 1 day ago Benefits Paid time off Qualifications Writing skills Mid-level Microsoft Office High school diploma or GED 1 year Communication skills Office experience

Full Job Description Benefits:

PTO Tele-Health Bonus based on growth Weekly Pay

POSITION PURPOSE

The Scheduler is responsible for the coordination of services between clients and caregivers, for the implementation of schedules, interviewing and onboarding staff to provide continuity of care to best meet the needs of the clients.

Hours:

8:30am-5:00pm

CLASSIFICATON

Hourly non-exempt

SUPERVISION EXERCISED

Direct

PRINCIPAL ACCOUNTABILITIES

Schedule caregiver team for hours of service with clients Maintain computer schedules and contact clients and caregivers regarding day-to-day scheduling changes Maintain client and caregiver schedules, notes and information Monitor shifts to facilitate accurate processing of payroll and billing Lead hiring and onboarding of caregiver team Ability to juggle multiple priorities without dropping the ball As needed communicate and reinforce Visiting Angels’ policies and procedures Participate in the 90-day, annual evaluations and performance recognition Demonstrate dependability and reliability Maintain professionalism, empathy, diplomacy and handle urgent calls with a calm, caring tone Rotate on-call evenings and weekends, as directed.

SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQUIRED

High school diploma and two years of experience in an office setting, preferably in private duty homecare Previous experience with Microsoft Office, Gmail and learn new systems easily Ability to listen and communicate clearly, fluently and diplomatically orally and in writing Ability to remain flexible, resilient, calm and maintain a sense of humor Ability to plan, organize, prioritize work activities to accommodate changes as well as, work independently with a minimum amount of direction and/or supervision Ability to generate goodwill for the Agency with staff, clients and their family members

PHYSICAL/ENVIRONMENTAL DEMANDS

Sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs and moving intermittently during working hours. Must be able to lift at least 50 lbs. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met. Must be able to properly operate office equipment. Must have verbal and written communication skills All of the above demands are subject to the ADA requirements. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.