Operations Associate Manager – Sanctions Center of Excellence Position Available In [Unknown county], North Carolina

About this role: Wells Fargo is seeking an Operations Associate Manager within the Sanctions Center of Excellence. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role, you will: Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing related tasks, identifying problems, improving service levels and develop metric to measure growth and performance Ensure timely completion, quality and compliance within the operation area Work independently on moderately complex issues and projects Identify opportunities for process improvement and risk control development and escalates issues to senior management Provide training, performance, evaluation and coaching of less experienced team Make daily supervisory decisions and resolve moderately complex business issues related to team supervision, work allocation and daily operational tasks under direction of Operations management Leverage interpretation of policies, procedures, and compliance requirements Collaborate and influence all levels of professionals including senior managers Lead team to achieve objectives Manage allocation of people and financial resources for Operations Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ years of leadership experience

Desired Qualifications:

Prior electronic wire transfer experience and/or sanctions screening background 1+ years of experience coaching, mentoring, and training Demonstrated change leadership skills with ability to lead through change impacts Experience effectively managing work requests and leading a team to meet performance and quality expectations Excellent Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Operates independently with minimal supervision Ability to articulate complex concepts in a clear manner Ability to prioritize tasks, achieve goals, and work under pressure in a dynamic and complex environment Ability to navigate through ambiguity and maintain momentum driving for results and clarity in uncertain situations Experience working with internal and external partners effectively in a global operations environment

Job Expectations:

Hybrid work schedule The shift for this position is 11:00 am to 7:00 pm and may change based on business needs Ad Hoc holiday and weekend support may be required

Location:

1525 W W T Harris Blvd., Charlotte, NC 28262

Posting End Date:

23 Apr 2025 •Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in

US:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in

Canada:

Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (

NYSE:

WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com

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