HR | People Operations Specialist-YMCA of the Triangle Position Available In Wake, North Carolina

HR | People Operations Specialist-YMCA of the Triangle 3.9 3.9 out of 5 stars Raleigh, NC 27607 • Hybrid work

POSITION SUMMARY

Under the supervision of the Director of Operations Support (DOS), the People Operations Specialist plays a vital role in supporting the day-to-day HR operations for new and current staff across the YMCA of the Triangle. This position is responsible for acurately processing employee-related transactions including changes to employment status, compensation, and position details within the HRIS system (UKG Ready). In addition to processing, the Specialist will contribute to regular audits, reporting, and communication efforts to maintain operational excellence to support a positive employee experience. This position offers a hybrid work schedule after the first 90 days of employment, with 3 days per week in-office and 2 days remote.

ESSENTIAL FUNCTIONS

Maintain accurate employee records and generate reports using HRIS (UKG) and vendor systems. Process new hires, terminations, and employee changes in accordance with established procedures. Support and coach staff on timekeeping practices to ensure payroll accuracy and deadlines are met. Conduct regular audits to ensure data integrity and compliance, including compensation and onboarding accuracy. Assist with part-time salary administration and incentive program tracking and reporting. Provide direct support for HR/payroll tasks, including issue resolution and responding to staff inquiries. Act as a resource for employees with timekeeping and attendance questions. Support department communications, including monitoring shared inboxes and responding to requests. Compile and distribute reports on key HR metrics such as turnover, payroll, and service milestones. Stay current on HR practices through training and collaboration with the People team. Foster positive relationships and maintain clear communication within and outside the department. Perform additional duties as assigned.

QUALIFICATIONS

Bachelor’s degree preferred and/or 1-3 years of HR or related experience. Familiarity with HRIS systems a plus. Strong computer skills with accurate, efficient data entry across multiple platforms. Clear and professional communication skills, both written and verbal. Ability to explain procedures effectively to individuals and groups at all levels. Highly organized, self-motivated, and able to manage time independently. Strong attention to detail with consistent follow-through. Discretion in handling sensitive and confidential information. Ability to work effectively with diverse populations. While performing the duties of this job, the employee is may be required to travel locally to various sites, branches, Association Resource Center and/or other venues. Employee is responsible for their own transportation and must meet NC DOT requirements as well as YMCA insurance requirements and standards. Multilingual skills a plus but not required.

WORK ENVIRONMENT & PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate.