Operations Specialist Position Available In Wake, North Carolina

Operations Specialist
Morrisville, North Carolina

Position:

Type Full Time

Req ID:

2025-1375848
Date posted: 05/06/2025 Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more. Allied Universal® is hiring an Operations Specialist is responsible for a multitude of security operations functions. The position supports primarily investigations at the client site to include trend tracking, metrics, data collection / analysis, and interviews. The position supports emergency response, dignitary visits, and other functions of security in support of the client. This role will require the chosen individual to maintain flexible schedules, and will require the individual to be oncall during nights & weekends as business needs arise, and work with minimal or no supervison for extended periods of time.

Salary:

$60,000 /

Year Type and Length of Specific Experience Required:

• Minimum of three (3) years of work experience in security, law enforcement, or other protective service related field
• Minimum of one (1) year of supervisory/management experience
• Minimum of one (1) year of work experience conducting complex investigations and utilizing risk mitigation tactics and strategies
• Experience with

OSINT, OSINT

related tools, platforms, and services

RESPONSIBILITIES

Predict future criminal activity, using analyses of intelligence data; Track potential trends related to theft and vandalism and take proactive steps to deter further incidents
Evaluate records of communications, such as telephone calls, to plot activity and determine potential threats
Gather and evaluate information, using tools such as photographs, computer equipment, or sensitive radio equipment;
Gather intelligence information by field observation, confidential information sources, or public records
Operate cameras, radios, or other surveillance equipment to intercept communications or document activities
Prepare comprehensive written reports, presentations, maps, or charts based on research, collection, and analysis of intelligence data
Overseeing the case intake, assign cases to fellow staff members, provide training on investigations, conduct case review, and ensure consistency on case investigation / documentation
Develop and disseminate educational awareness materials
Assist with threat detection and monitoring of client off site events up to and including in person support/travel.
Participate in providing additional security during company events on campus as needed.
Assist/lead investigations of human threats (internal and external) to the client and its employees though the use of Ontic and Open-Source Investigation (OSINT) to include investigation into threat’s criminal record, social media accounts, addresses, occupations, and education of known entities.
Collect, receive, and package physical evidence; store and ensure proper custody and control of physical evidence or property as needed.

QUALIFICATIONS

Minimum of three (3) years of work experience in security, law enforcement, or other protective service related field

• Minimum of one (1) year of supervisory/management experience
• Minimum of one (1) year of work experience conducting complex investigations and utilizing risk mitigation tactics and strategies
• Experience with

OSINT, OSINT

related tools, platforms, and services
Highly proficient in all Microsoft Office applications and able to effectively utilize multiple systems and applications
Demonstrated problem solving, confidence and decision-making ability to manage shifting priorities, demands and timelines in a fast-paced environment
Ability to prioritize workload based on urgency; able to delegate time sensitive tasks and communicate to a range of audiences including to executive management

BENEFITS

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.