Scheduler/Dispatcher Position Available In Wake, North Carolina

Scheduler/Dispatcher Durham Coca-Cola Bottli 905 Gateway Drive, Apex, NC 27523 About the

Role:

The Scheduler/Dispatcher plays a crucial role in ensuring the efficient operation of our logistics and transportation services. This position is responsible for coordinating schedules, managing routes, and optimizing resource allocation to meet customer demands effectively. The ideal candidate will work closely with drivers, clients, and other team members to ensure timely deliveries and pickups. By maintaining clear communication and utilizing scheduling software, the Scheduler/Dispatcher will contribute to the overall productivity and success of the organization. Ultimately, this role is vital in enhancing customer satisfaction and operational efficiency.

Minimum Qualifications:

High school diploma or equivalent. Proven experience in scheduling, dispatching, or a related field. Strong organizational skills and attention to detail.

Preferred Qualifications:

Associate’s degree in logistics, transportation, or a related field. Experience with scheduling software or dispatch systems. Knowledge of local and regional transportation routes.

Responsibilities:

Coordinate and schedule transportation routes for drivers based on customer requests and operational needs. Monitor and adjust schedules in real-time to accommodate delays, cancellations, or changes in customer requirements. Communicate effectively with drivers to provide updates, instructions, and support throughout their routes. Maintain accurate records of schedules, routes, and any changes made to ensure compliance and accountability. Collaborate with other departments to streamline operations and improve service delivery.

Skills:

The required skills for this position include strong organizational abilities, which are essential for managing multiple schedules and ensuring timely deliveries. Effective communication skills are crucial, as the Scheduler/Dispatcher will interact with drivers and clients regularly to relay important information. Problem-solving skills will be utilized daily to address any scheduling conflicts or unexpected changes in operations. Familiarity with scheduling software will enhance efficiency in route planning and resource allocation. Additionally, having a good understanding of transportation logistics will aid in making informed decisions that benefit both the company and its customers.