Client Scheduling Coordinator Position Available In Hunterdon, New Jersey

Job Title:

Scheduling Client Coordinator The Scheduling Client Coordinator is responsible for managing an assigned territory and efficiently scheduling home inspection requests for risk consultants. This role requires a proactive approach to meet scheduling goals and metrics while ensuring a seamless experience for clients. The ideal candidate will possess strong organizational skills, professionalism, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities:

Manage and oversee scheduling for home inspections within an assigned territory, ensuring that all requests are handled promptly and efficiently. Schedule risk consultants to meet established goals and metrics, focusing on aged inspections, new business, course of construction, and other projects. Maintain a booking schedule that is at least two weeks in advance to optimize resource allocation and client satisfaction. Interact with clients via phone to coordinate inspection scheduling, demonstrating exceptional professionalism and social skills. Navigate multiple systems and geographical mapping tools to find availability and ensure a smooth scheduling process. Collaborate with other coordinators to provide assistance and back-up, fostering a supportive team environment. Collaborate with internal business partners and agents to align on scheduling strategies and address any client-specific needs or concerns. Take feedback and guidance from leadership to continuously improve workflows and processes.