Staffing Coordinator/Scheduler Position Available In Monroe, New York

Staffing Coordinator/Scheduler Confidential Rochester, NY 14610

Full-Time Staffing Coordinator/Scheduler Pay Range:

$18.00-$22.00/hour (based on experience)

Schedule:

Day shift | 8-hour shifts | On-call rotation required Company Overview We are a mission-driven organization committed to delivering compassionate, high-quality home care to those who need it most. We foster a supportive, respectful, and growth-oriented environment for our employees and clients alike. Position Summary We are currently seeking a Staffing Coordinator/Scheduler to manage caregiver scheduling and ensure uninterrupted, person-centered care. This role is vital to maintaining consistent service and strong relationships between clients and caregivers. If you enjoy problem-solving, multitasking, and working in a fast-paced, people-oriented environment, this is an excellent opportunity. Key Responsibilities Coordinate caregiver schedules to match client needs and preferences Minimize cancellations and maintain care continuity Communicate shift details, updates, and changes Manage last-minute call-outs and cancellations efficiently Maintain accurate documentation of client and caregiver communications Support caregivers with guidance, feedback, and policy enforcement Build trusted relationships across departments and with clients Participate in the on-call rotation Perform additional administrative duties as needed Required Qualifications High school diploma or GED Minimum of 1 year of experience in home care or healthcare scheduling Proficiency in Microsoft Office Suite Ability to multitask and stay organized in a dynamic environment Clear, professional communication skills Preferred Qualifications Familiarity with home care scheduling software (e.g., ClearCare, AlayaCare) Strong conflict-resolution and problem-solving skills Commitment to confidentiality and HIPAA compliance What We Offer Competitive pay: $18.00-$22.00/hour based on experience Paid time off (vacation and sick leave) Health insurance Bonus and employee referral incentives Ongoing professional development opportunities A values-driven, collaborative work environment

Additional Information Job Type:

Full-time, in-person

Location Requirement:

Must reliably commute to or reside in the Rochester, NY area

Application Note:

Please submit all applications via Indeed. Direct office inquiries will not be accepted.

Job Type:

Full-time Pay:

$18.00 – $22.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Application Question(s): Why would you like to work with us?

Work Location:

In person