MLTC-Field Operation Specialist Position Available In New York, New York

MLTC-Field Operation Specialist RiverSpring Health Plans – 4.7 New York, NY Job Details Full-time $24.04 – $26.44 an hour 8 hours ago Benefits Travel reimbursement Health insurance Paid time off Retirement plan Qualifications Bilingual Spanish Bachelor of Science English Mid-level Microsoft Office High school diploma or GED Driver’s License Bachelor’s degree 2 years Home & community care Full Job Description MLTC-Field Operation Specialist – Managed Long Term Care (MLTC) – Immediate Opportunity Join Our Team as a Field Operation Specialist at RiverSpring Health Plans! Do you have a passion for caring for older adults? If so, you’ve found the perfect place to advance your career! Join our compassionate and dedicated team and make a meaningful difference in the lives of our members. RiverSpring Health Plans serves over 18,000 frail individuals and help them live in their homes and independently for as long as possible. Join our compassionate and dedicated team and make a difference in the lives of our members at RiverSpring Health Plans. As the Field Operations Specialist you will be responsible for conducting service coordination and home visits for the care management team. You will be responsible for the clerical, administrative, customer service and coordination of activities to support care management.

Key Responsibilities:

Travels to members’ homes and conducts in-home care management visits Communicates effectively with members/caregivers and Plan Team (clinical and non-clinical) Accurately documentations and uses the electronic medical record Schedules care management visits timely and effectively. Submits timely and accurately for travel reimbursement expenses Reads reports timely and manages the queue to schedule care management visits in a timely manner

Qualifications:

High School Diploma (or General Education Degree (GED) required. BA/BS recommended. 2-3 years in a managed care or home care setting. Valid NYS driver’s license and the ability to visit members in their home. Must be able to read, write, and speak English. Bilingual required – Spanish. MS Office required. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Compensation:

Salary:

Min. $24.0384 hourly – Max. $26.4423 hourly Benefits include health insurance, retirement plans, paid time off, and professional development opportunities If you’re ready to make a significant impact in the lives of older adults and support their wound care needs, we would love to hear from you! Equal Opportunity Employer (EOE)