Managed Care Scheduling and Mailing Coordinator Position Available In Onondaga, New York

Managed Care Scheduling and Mailing Coordinator Nascentia Health – 3.1 Syracuse, NY Job Details Full-time $17.09 – $25.64 an hour 11 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance On-site gym Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Computer literacy Mid-level Microsoft Office High school diploma or GED Associate’s degree 2 years Communication skills Full Job Description The Managed Care Scheduling and Mailing Coordinator provides administrative and scheduling support to the Care Coordinators, Utilization Management and Care Management staff. Responsible for the operational aspects of member documentation mailing process. Coordinates and schedules enrollment assessments for the Assessment RN. Communicates with Members on a regular basis and collaborates with team members to support Members’ needs. This is a full-time, office-based position that reports to our Syracuse Headquarters Monday through Friday 8am-4:30pm.

Job Requirements:

Prints and processes outgoing mail daily including Patient Centered Service Plans, new member Enrollment Packets, Utilization Management Dept member notification letters and other mailings as needed. Coordinates and assists with contacting managed care applicants for scheduling enrollment assessments for the Assessment RN. Maintains accurate and up to date schedules for the Assessment RN. Collaborates with Care Management Supervisory staff regarding assessment scheduling issues and concerns. Provides courteous, responsive, respectful, and knowledgeable customer service to internal and external customers. And escalates as appropriate. Manages various reports within EHR as directed. Actively participates in performance improvement and continuous quality improvement (CQI) activities Assists various departments with member contacts, faxing, mailing, scanning, etc. Perform other duties as assigned Performs clerical duties, such as filing, typing, copying, faxing, and taking messages, as directed by supervisor Performs all other duties as assigned.

Requirements:

High school diploma. Associates degree preferred in related field. 2 or more years’ experience in the healthcare industry or a degree as Medical Assistant. Strong computer literacy and comfort, ability and desire to advance technically and understand industry standards. Proven analytical and problem-solving skills to identify potential issues and participate in their resolution. Proficiency with computer systems, working knowledge of Microsoft Office, Internet and various software applications. Demonstrate ability to work independently and collaboratively with ability to adapt to shifting priorities, demands, and timelines. Demonstrates discretion in handling confidential and sensitive information Excellent communication skills, verbal and written.

Physical Requirements:

Speaking/visual/hearing ability sufficient to comprehend and express written/verbal communication. Frequent sitting, standing, walking Extended periods of computer use Pushing, pulling, reaching, kneeling Ability to lift and move objects up to 40 pounds Hepatitis B Category II for the Hepatitis B Vaccine Program – Employee who rarely has contact with blood and body fluids Compensation & Benefits Competitive Salary [This position is an H05 non-exempt position with a min-max rate of: $17.09-$25.64/hour] with: Retention Bonuses Internal Mentoring Program 401K with generous Employer match On-Site Gym (free for all employees) Medical, Dental, Vision plans Tuition Reimbursement Partially funded HSA Employee Recognition Platform Paid Time Off, Holidays, Sick and Extended Sick Leave Short/Long term Disability Employee Assistance Program (EAP) Much More! ________________________________________________

About Nascentia Health:

Nascentia Health is leading the way in home care, post acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities. Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team. ________________________________________________ Nascentia Health is an Equal Opportunity Employer (EOE) Employment is contingent upon negative results of a pre-hire drug screen and background check clearance