Scheduling Coordinator Position Available In Allegheny, Pennsylvania

Scheduling Coordinator Complete Homecare

PA – 5.0

Pittsburgh, PA Job Details Full-time $18.50 – $22.50 an hour 1 day ago Qualifications Management Social media management Customer service Microsoft Office High school diploma or GED Supervising experience Recruiting Organizational skills Computer skills 1 year Associate’s degree Care plans Entry level Full Job Description Complete Homecare PA is currently seeking a Scheduling Coordinator to join our growing administrative team. Qualified applicants would be responsible for shared scheduling duties ensuring our client have coverage for all of their home care shifts. Duties Creating and maintaining client and caregiver schedules with an emphasis on high quality care and the development of extraordinary relationships. Being able to review care plans of new cases with both the clients and the caregivers making sure it is well understood before service starts. Must be a people person when it comes to resolving conflicts, clients complaints and grievances when it does arise. Managing last minute call outs and finding appropriate coverage. Maintains adequate numbers of available on-call caregivers. Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members; good interpersonal relations Maintain absolute confidentiality of all information pertaining to employees, clients and client’s family members Perform general clerical duties – prepare correspondence, copying, filing, scanning, uploading, shredding and distribution and timely copying and filing of appropriate caregiver and client documentation Create and update client and caregiver records to ensure compliance with company policies and procedures Maintain organized documentation for caregivers, client files, and payroll Use the knowledge you gain to source candidates using a combination of social media, job boards, outreach, and other venues Schedule interviews and coordinate the moving parts of the hiring process for a remarkable candidate experience Applicants must be comfortable with a computer and Microsoft programs Experience with HHAExchange is a plus but not required.

Education:

Associate’s degree (A.A.) in a relevant field from a four-year college or university is plus but not required. High School Diploma or GED equivalency.

Experience:

• Customer Service or Recruiting experience; preferably in a high-volume environment.
• One or more years of supervisory or management experience.
• Knowledge of health care or homecare.

This position is also responsible for assisting with the rotation of our company hotline phone. The hotline phone is where all urgent calls go outside of our normal business hours. Please note this is a fast paced environment and organization skills are a must. You must be comfortable with computers and all Microsoft Office programs.

Job Type:

Full-time Pay:

$18.50 – $22.50 per hour

Schedule:

Day shift Monday to

Friday Work Location:

In person