Patient Scheduler I Position Available In Georgetown, South Carolina

Tallo's Job Summary: The Patient Scheduler I position at Tidelands Health in Pawleys Island, SC, is a full-time role responsible for pre-registering and scheduling patient encounters for provider services with excellent customer service standards. This role requires a high school diploma or equivalent, at least 1 year of related customer-facing experience, and strong interpersonal skills to interact effectively with patients, families, visitors, and clinical staff. The scheduler must accurately complete registration processes, collect co-payments, and ensure patients are well-informed and prepared for appointments. Additionally, they must schedule procedures according to department availability, maintain communication with hospital departments, and perform various administrative support duties.

Company:
Tidelands Health
Salary:
JobFull-timeOnsite

Job Description

Patient Scheduler I Patient Scheduler I locations
Pawleys Island, SC
time type
Full time
posted on
Posted 19 Days Ago
job requisition id

JR102930
Employee Type:
Regular Work Shift:

Day – 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! The Patient Scheduler I is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards. The purpose of this position is to schedule patient appointments for designated areas according to Tidelands Health protocols. Provides courteous, professional and efficient service to patients and providers. Responsible for accurately completing registration process for all patients including collection of co-payments and patient demographic information. Assures that patients have all the information they need so that they will arrive on time and prepared for their procedures and that the hospital has all the information required to bill properly for its services.
Receives requests to schedule procedures from physician offices and patients and schedules the procedure according to the availability of the various departments.
Provides accurate information so that all departments may view and print the schedule for the appointments daily and maintains open communication with hospital departments regarding schedule changes.
Performs various administrative support duties for department/work location. Opens, sorts and distributes all types of mail and correspondence as is necessary and assigned.

EDUCATION

High School Diploma or equivalent.

EXPERIENCE

At least 1 year of related customer facing experience, preferably in healthcare.

KNOWLEDGE/SKILLS/ABILITIES

Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations.
Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff.
Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.

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