Scheduling Specialist – CMC Orthopaedics Position Available In Horry, South Carolina
Tallo's Job Summary: The Scheduling Specialist at CMC Orthopaedics in Conway, SC is responsible for scheduling patient appointments, interacting with patients and providers, and maintaining accurate records. Requirements include a high school diploma, 2 years of office experience, and strong customer service skills. This full-time position offers day shifts and opportunities for growth within the healthcare field.
Job Description
Scheduling Specialist – CMC Orthopaedics
Conway Medical Center • CMC Orthopedics
Conway, SC
Administrative/Clerical
Full Time, Primarily 1st Shift- Days, 80
Posted 05/15/2025
Req # 11883
Position Summary:
The Scheduling Specialist (SS) is responsible for daily scheduling functions of patients for CMC Orthopedics. The SS is responsible for interacting with patients, and providers to gather information and will be responsible for scheduling appointments and appointments associated with referrals.
Qualifications:
Education:
High school diploma required.
Experience:
A minimum of two (2) years’ previous experience working in an office environment preferred.
Previous experience working in Customer Service required.
A minimum of one (1) year previous experience front desk operations in a physician’s office and/or experience in patient registration in an acute care facility preferred.
Licensure/Certification/Registration:
None
Duties & Responsibilities:
Responsibilities include updating patient demographic files, assures accurate information is entered in Electronic Medical Records (EMR), and maintains recall list.
Provide phone call management and answer multiple incoming telephone lines, screen and transfer calls, answer various questions, and obtain the necessary information to properly assist our callers. Schedule medical appointments associated with referrals, and book patient appointments within parameters of our physician scheduling templates, availability and preferences.
Will on occasion complete other duties as assigned beyond those designated in this primary job description which may include “float” coverage at an alternate facility, department, or assignment.
Provide exemplary core customer service.
Work effectively and collaboratively with colleagues, physicians, and department heads.
Effectively utilize strong organizational skills.
Consistently display effective verbal communication skills. Proficient understanding and use of technology/PC skills required.
Regularly exercise independent judgment.
