Service Dispatcher / Scheduler Coordinator Position Available In Blount, Tennessee

Service Dispatcher / Scheduler Coordinator A&L Heating and Air LLC Maryville, TN Job Details Full-time $18 – $20 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Vision insurance Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Sales Customer service Mid-level Microsoft Office High school diploma or GED Organizational skills 2 years Communication skills Office experience Full Job Description A&L Heating and Air LLC, Maryville TN. We are a family-owned company dedicated to providing local families and our commercial customers with comfort solutions that fit their lifestyles and business. We are a proud member of the community and of our years of service to the Maryville area. We are a high-tech digital office, and a tobacco/vape free work environment. We are hiring a Service Dispatcher / Schedule Coordinator to join our team and support our HVAC technicians and plumbers. Someone with a passion for serving customers, and excellent communications skills. This position plays a pivotal role with our clients, customers, technicians, and office staff, and plays a vital role through providing administrative support.

Benefits:

80 hours of paid vacation 100% paid medical Vision & dental insurance options Paid Holidays Simple IRA with 3% match Short-term & Long-term disability

Job Title:

Service Dispatcher /

Scheduler Coordinator Pay Scale:

$18.00 – $20.00 per hour, depending on experience

Work Hours :

Monday through Friday, 7:30am to 4:30pm What you will be doing: Answering calls Dispatching and scheduling service appointments Keeping customers appraised as to company schedule and requested lead-times Supporting the technicians with warranty and parts information Maintain customer database with current information Clear and concise communications with department managers, employees, and company customers Registering warranty and rebate information Daily working in Service Titan, our cloud-based

CRM Qualifications:

Previous office experience with 2 + years related experience in customer service, scheduling, or equivalent combination of education and experience Stellar customer service skills Excellent and interpersonal communication skills The ability to cultivate and maintain strong relationships with clients, customers, and technicians Experience in Microsoft Office, Teams, Outlook, Excel, Word Strong organizational skills and high attention to detail General sales skills and aptitude High school diploma or equivalent Get to know us: www.therightaccompany.com