Customer Service and Shipping Associate Position Available In Broward, Florida

Customer Service and Shipping Associate Bikini Crush – 5.0 Fort Lauderdale, FL Job Details Full-time $17 – $18 an hour 17 hours ago Qualifications Bilingual Spanish Customer service English E-commerce Shipping & receiving Phone etiquette 2 years Communication skills Entry level Full Job Description Join our fast-growing luxury swimwear brand, where every detail matters — from our handcrafted bikinis to the service our customers receive. We’re looking for a highly organized, positive, and motivated Customer Service & Shipping Associate to support our day-to-day operations in our Fort Lauderdale headquarters and showroom.

Your Role:

As our Customer Service & Shipping Associate, you’ll be the go-to person ensuring every order is packed with care and every customer receives a seamless, high-touch experience. You’ll handle both backend shipping logistics and front-facing customer communication via email, text, and in-store interactions.

Key Responsibilities:

Respond to customer inquiries via email, live chat, DMs, and SMS Assist with in-store showroom appointments Process online and in-store orders with accuracy and care Pick, pack, and ship daily orders in a timely manner Maintain shipping supplies and organize inventory shelves Manage returns and exchanges in line with company policies Provide proactive customer updates on tracking, delays, and resolution of issues Collaborate with the customer service and marketing team on promotions and drops

What We’re Looking For:

Previous experience in retail, shipping/receiving, or customer service Strong written and verbal communication skills Familiarity with Shopify or similar e-commerce platforms (a plus!) Comfortable using basic shipping software (like ShipStation or Pirate Ship) Ability to multitask and stay organized in a fast-paced environment Positive, professional attitude with a genuine desire to go above and beyond

Available Monday-Friday Bonus Points If You:

Speak both English and Spanish Have an eye for detail and love luxury fashion Thrive in a small, collaborative team where ideas are welcome Why Work With Us? Work in a creative, high-energy environment Opportunity to grow into management or other departments like marketing, design, or inventory Staff discounts on all collections Be part of a female-founded, design-driven company making waves in luxury swimwear

Job Type:

Full-time Pay:

$17.00 – $18.00 per hour Expected hours: 40 per week

Shift:

Day shift

Work Location:

In person