退件组组长/Return head Position Available In Miami-Dade, Florida

退件组组长/Return head Gofo Inc – 1.0 Hialeah, FL Job Details Full-time $22 – $25 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Management Warehouse management system Mid-level High school diploma or GED Shipping & receiving Warehouse experience Pallet jack Chinese Communication skills Mechanical knowledge Order fulfillment Full Job Description Responsibilities主要职责 Oversee the daily processing of returns, verifying the accuracy of return reasons. Make informed decisions to either process returns or arrange redelivery based on specific cases, in coordination with the customer service team. Track and compile return issue distribution, collecting data on exceptions and optimizing return reason categories to improve efficiency. Manage the shelving of returned items in the YunTu system, and coordinate with the team to ensure timely return shipments once a certain quantity of Temu returns is accumulated. Monitor the status of processed returns to avoid any potential penalties, ensuring complete oversight of all return outcomes. Collaborate with cross-functional teams to address any return-related issues, support process improvements, and implement best practices. Requirements要求 Previous experience in a warehouse or shipping and receiving role is essentialProficiency with Warehouse Management Systems (WMS) is a significant advantage.

Strong mechanical knowledge to operate heavy machinery and equipment safely. Experience with package sorting and order fulfillment.

Familiarity with warehouse operations and stock management.

Ability to work in a fast-paced and physically demanding environment.

Excellent organizational and communication skills.

Ability to work effectively in a team environment.

High school diploma or equivalent required. Chinese is required How to Apply ： WeChat：James240909 email：

Job Type:

Full-time Pay:

$22.00 – $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift

Work Location:

In person