Office Clerk Position Available In Shelby, Tennessee

Office Clerk 4.3 4.3 out of 5 stars 5510 Getwell Road, Memphis, TN 38118 OFFICE CLERK (NON-EXEMPT) Who we are: At Franklin Sports, Inc. we believe that sports make life better. Driven by our passion to get people moving, playing, and competing, we bring sports to life for athletes of all ages. Whether our job is designing a product for a World Series MVP or a child enjoying their first swings of the bat, we are dedicated to make sports inspiring, fun and accessible for all. Every day, we collaborate to bring innovation and quality craftsmanship across the world of sport. We are proud of our partnerships with Major League Baseball, Major League Soccer, the National Basketball Association, the National Football League, the National Hockey League, USA Pickleball, and Hasbro’s Nerf brand which bring energy, strength, and joy to our products. We are family owned, and family driven. To join Franklin Sports is to join the #FranklinFam. Franklin Sports, Inc. is seeking a detail-oriented and proactive Office Clerk to join our warehouse distribution team. The ideal candidate will have prior experience in a large retail distribution environment and be familiar with outbound LTL and small parcel shipping. This role is critical in managing customer orders from entry to invoicing and ensuring smooth logistical operations. This is a growing organization where every employee truly makes a difference.

What you will do:

In this role, the Office Clerk will be responsible for managing customer orders from entry through invoicing, coordinating outbound shipments via LTL and small parcel carriers, and ensuring accurate and timely fulfillment. The position involves frequent communication with internal teams and external partners, maintaining detailed records, and providing exceptional customer service. The position is an on-site position, located at our Distribution Center in Memphis, TN, and will report to the Logistics Manager. #FranklinFamily

IN MORE DETAIL, YOU WILL

Interact daily with outbound carriers – call for routing and carrier pickup of outbound shipments Responsible for assigned incoming customer order preparation, printing, and tracking Upon receipt of orders, update and edit pick list information in AS400 and, when applicable, on the customer’s website. Prepare orders by ship date, destination, and purchase order type. Evaluate stock issues and then group orders logically to disperse to Order Picking Department. Analyze purchase orders to obtain correct routing then books shipments. Monitor all facets of the shipping process. Batch orders, print picking tickets, print labels and match with orders Responsible for invoicing all outbound shipments and carrier charges Must be willing and able to work overtime hours as required Other duties as assigned

WHO YOU ARE

Bachelor’s degree in Logistics, Transportation, or similar is highly desired, High School Diploma or equivalent required Three (3) years of directly related experience strongly preferred

WHAT YOU HAVE DONE

Excellent organizational, interpersonal, problem-solving, and follow-up skills Strong detail orientation and accurate data entry and validation Ability to work independently and in a team environment Excellent written and verbal communication skills Strong proficiency with Microsoft applications (Outlook, Excel, and Word) and internet usage General outbound carrier knowledge of LTL, TL, and small parcel, services, including BOL creation is preferred

LEVEL OF RESPONSIBILITY

Interact regularly and follow up with internal and external parties based on direction of management, presents information for decision making to manager, and the requires ability to independently follow up on pending items and to manage their own daily tasks and projects as assigned by management.

SUPERVISORY RESPONSIBILITIES

This position does not supervise employees.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit/stand; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and hear.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee may be exposed to moving mechanical parts. The noise level in the work environment is usually moderate. If you are interested in joining the #FranklinFamily, please apply. We also want to share with you our benefits at a glance: Employee Discounts 401K with immediate participation and a 1% match, a retirement 401(K) match of 3% safe harbor match, plus a potential profit-sharing retirement contribution of 1% after a full calendar year of employment After 30

Days Waiting Period:

20 days PTO program/10 Paid Holidays (prorated) Health, Dental, and Vision Insurance Company Paid AD&D and Life Insurance (3 times Base Salary) Voluntary Life and AD&D Insurance Company Paid Short- and Long-Term disability plans Flexible Spending with $660 Carry Over and Dependent Care Account Plans Employee Life Assistance Plan and Identity Theft Protection Support Tuition Reimbursement after waiting period Franklin Sports is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.