Senior Manager, Operations Systems Integration Position Available In Orange, Florida

Job Summary:

Operations Systems Integration’s purpose is to strengthen operations and the experiences of Cast and Guests today and into the future through technology solutions. As the Sr. Manager, Operations Systems Integration (OSI), you will play a critical role in the definition, implementation, and optimization of technology solutions impacting Walt Disney World, with a specific focus on Hotels and Resorts. The ideal candidate is solution-driven with experience managing multiple complex projects simultaneously, leading teams through all phases of project delivery, and has familiarity with Hotels & Resorts systems. The role reports to the Director, Site Strategy & Integration / Operations Systems Integration. Responsibilities Serves as the Hotels & Resorts, Line of Business and Development representative, translating business needs to the Technology and Digital organization, ensuring delivery of solutions are smoothly implemented at scale. Leads, develops, and grows a talented and dynamic team of project managers while managing project staffing and pipeline needs. Partners with clients and stakeholders on technology strategy definition and project prioritization. Oversees project management of multiple projects simultaneously from planning to implementation. Proactively finds solutions to known and emerging business needs, seeking out root causes, convening stakeholders, driving accountability, and raising awareness of issues. Communicates status of projects to stakeholders at all levels of the organization using data and insights to guide decision making. Develops and maintains close, effective relationships across stakeholder groups. Actively seeks to continuously improve self, team, and broader OSI organization through innovation, sharing of best practices, and staying current on business/industry/consumer trends. Basic Qualifications 3+ years of experience in managing multiple multi-stakeholder projects of varying complexity simultaneously by acting as an integrator across a broad set of partners. 3+ years of experience leading teams. Cast and Guest-centric understanding of Hotels and Resorts’ business drivers and supporting technology systems. Current or prior Disney Experience Ability to develop a Guest-centric delivery strategy. Experience driving change and leading through ambiguity with a friendly, solution-oriented approach. Strategic thinker capable of effectively communicating and influencing horizontally and vertically. Self-starter and curious; acts independently and escalates appropriately. Preferred Qualifications Experience in Hotels & Resorts operations Experience with technology-driven project management Preferred Education Bachelors degree in Business/Operations/Management/Hospitality/Technology or related field Project Management certification Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits . This job is located in

Lake Buena Vista, FL About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Walt Disney Parks and Resorts U.S., Inc. , which is part of a business we call Walt Disney World Resort . Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.