Delivery Account Operations Associate – Tampa, FL Position Available In Polk, Florida

Delivery Account Operations Associate

• Tampa, FL
• General Information
• Press space or enter keys to toggle section visibility City Lakeland, Tampa State/Province Florida Country United States Department

DELIVERY

_ACCOUNT_OPERATIONS Date Monday, May 5, 2025 Working time Full-time Ref# 20035758 Job Level Individual Contributor Job Type Experienced Job Field

DELIVERY

_ACCOUNT_OPERATIONS Seniority Level Associate Currency USD

• United States
• US Annual Base Salary Minimum 37,680 Annual Base Salary Maximum 75,360 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount.

Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .

• Hourly:

• Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
• Description & Requirements
• Press space or enter keys to toggle section visibility
• About Xerox Holdings Corporation
• For more than 100 years, Xerox has continually redefined the workplace experience.

Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity) Provide program management for the Major Accounts team to include sales order management, customer service, ticketing system management, creation of monthly reporting, coordination with supplies, service and delivery teams. And manage regional order staging process for non-commercial orders.

• Primary responsibilities:
• + Daily review of Sales Orders to ensure timely completion + Update multiple databases depending on the activity + Project Spreadsheet.

+ Follow-up with the Customer on status. and assist in delivery scheduling. + Follow-up with the Operations team on their progress of a project/sales order. + Process supply orders, service calls and MAC Activities + Close all processed sales orders and push for billing + Manage inventory levels + Request Equipment Releases + Follow up with order management on equipment availability + Coordinate teams based on priorities + Ensuring information is sent out accurately to prevent delays in response time for our customers

• Skills/Qualifications:

• + Knowledge of Xerox accounting and billing systems + Superior customer service skills +

Multitasking:

strong organization skills and ability to prioritize + Effective communication and interpersonal skills + High level of self-motivation, self-starter + High sense of urgency + Able to make business decisions based on unique situations + Ability to work independently in high pressure situations + Strong team player

• able to work with minimal supervision + Good problem-solving skills and creativity + Demonstrate strong sense of reliability and ownership of responsibilities + 2+ years reporting and ERP systems experience + 2+ years Sales Order management + Strong project management skills + Strong organization knowledge + Microsoft office tools

• Benefits and Compensation:

• + Competitive compensation (base salary and uncapped commissions) + Significant financial rewards for overachievement + Comprehensive benefits offerings (including medical, dental, vision, life insurance) + Retirement Plan + Paid holidays, personal choice days, and paid time off
• A culture that offers flexibility and a healthy work life balance
• #LI-JC1 #LI-OnsiteXerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.