NCWorks Career Center Manager Durham Position Available In Durham, North Carolina

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NCWorks Career Center Manager Durham 
Salary $50,633.00 – $88,607.00 Annually Location Durham County, NC Job Type Permanent Full-Time Job Number 25-05774 60079651 NCPZ Department Dept of Commerce Division Division of Workforce Solutions Opening Date 05/22/2025 Closing Date 6/6/2025 5:00 PM Eastern Job Class Title Career Employment Services Manager II Position Number 60079651 Section North Central Prosperity Zone Salary Grade

NC14 DESCRIPTION

BENEFITS
QUESTIONS
Description of Work Unleash your potential and make an impact! The Department of Commerce, Division of Workforce Solutions is currently accepting applications for the Career Center Manager II- Durham. This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement.

• Salary Grade:

  NC14

• Recruitment Range:

  $50,633.00- $79,113.00

• The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina’s workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs.

NCWorks Career Centers provide a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through: assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, and other placement services. This position provides the management of the Division of Workforce Solutions (DWS) employees within a large sized NCWorks Career Center office housed in Durham. The position plans and directs the activities of the DWS staff in providing employment service, job training, limited unemployment insurance service and labor market information service applicant and employer clients in Durham County. It works closely with the NCWorks Career Center Operator and other center partners to ensure efficient and seamless service delivery to customers. The position interacts closely with local employers, economic development entities, NCWorks Career Center Operator, Workforce Development Board (WDB), public officials, and other employment and training organizations to ensure appropriate delivery of services to clients. In addition this position is expected to also assist with delivery of services to customers daily to include direct service provision. This position is responsible for the continued coordination of DWS employees within the NCWorks Integrated Service Delivery (ISD) system and the incumbent must be able to function as the center operator if deemed necessary. Work is performed independently under the administrative supervision of the DWS Regional Operations Director for the North Central Prosperity Zone.

• NOTE:

  Special circumstances may require additional duties on a Center-by-Center basis and are at management’s discretion.

• About the Division of Workforce Solutions
  The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina’s workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs.

The Durham NCWorks Career Centers provide a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, or other placement services. Incentives of NC State Employment We value our employees and offer a wide variety of competitive and family-friendly benefits.

Benefits to include:

12 Annual Paid Holidays North Carolina State Health Plan administered by Blue Cross Blue Shield of NC Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision NC State Retirement (TSERS)
WeSave Employee Discounts Knowledge, Skills and Abilities / Competencies The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are

REQUIRED

to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. To qualify for this position, applicants must document on the application that they possess ALL of the following: Demonstrated knowledge and experience planning, assigning and supervising the work of three or more subordinate staff and other office support personnel including:a general knowledge of best practices and procedures relating to effective supervision of subordinate employees Demonstrated knowledge of industrial and employment conditions within the State.
Demonstrated ability to analyze and interpret data related to local employment economic conditions.
Demonstrated ability to establish and maintain working relationships with applicants, employers, community organizations, and the general public.
Demonstrated thorough knowledge of a great variety of human resource programs offered in the service area.
Demonstrated ability to express oneself clearly and concisely in oral and written form
Thorough knowledge of the organization, operations/programs and objectives of the Division of Workforce Solutions.
Knowledge of Workforce Development, Integrated Service Delivery (ISD) Model and Workforce partners, as well as Center certification guidelines.
Demonstrated ability to direct the training of staff in the use of standard career and employment services techniques and procedures. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. Bachelor’s degree from an appropriately accredited institution and five years of experience in public or private employment service-related work including three years in a supervisory capacity; or Associate’s degree from an appropriately accredited institution and seven years of experience in public or private employment service-related work including three years in a supervisory capacity; or an equivalent combination of education and experience. Supplemental and Contact Information About the Department of Commerce The North Carolina Department of Commerce is the state’s lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. Our