Warehouse Manager Position Available In Guilford, North Carolina

Warehouse Manager Johnstone Supply (JTEAM EMP LLC) – 3.2

Greensboro, NC Job Details Full-time Estimated:

$41.3K – $51.5K a year 4 hours ago Qualifications Microsoft Excel Sales Customer service Mid-level High school diploma or GED Shipping & receiving

HVAC POS

Sales strategy Computer skills 2 years Order fulfillment

Full Job Description Position Overview:

The Branch Manager oversees daily store operations, staff management, and customer service while ensuring efficiency and adherence to company policies. This leadership role includes recruiting, training, and setting performance goals to maintain a positive team environment. Additionally, the Branch Manager actively supports sales, inventory management, and safety standards while collaborating with the sales team to drive business growth.

Managerial Duties:

Continually evaluate store personnel to ensure the correct employees are in the correct role. Participates in the hiring, recruiting and interview processes to identify qualified candidates within established processes and guidelines. Establish, communicate, and model performance expectations for all store team members. Institute goals for store performance and encourage employees to create self-set goals. Monitor accountability for company, store and self-set goals. Perform formal periodic staff reviews. Provide routine informal feedback to manage employee performance, corrective actions and reward system with direct reports. Ensure team members have the knowledge and skills needed to perform their jobs by reviewing the implementation of regular training and learning opportunities to develop employees for promotion. Ensure adequate staffing levels to optimize productivity and facilitate cross-training of employees, as needed. Ensure branch culture is focused on servicing customers. Work with sales department to identify areas for improvement. Foster a team-oriented atmosphere, operating as a leader with a positive attitude. Adhere to and reinforce employee training to maintain proper workplace procedures, policies, and safety protocols. Maintain open communication to support a healthy work environment. Manage employees and resolve any problems, whether customer based, or employee based. Report any consistent problems that are not being resolved to supervisor. Facilitate or lead projects as assigned.

Sales Duties:

Assist with customer service and sales, including answering phones, greeting customers, and servicing the sales counter. Provide product recommendations and/or price quotes. Pull material for orders. Assist with loading material into customer vehicle when requested. Replenish and restock counter shelves to ensure adequate inventory levels per instruction from branch manager. Work with branch manager to develop and execute sales promotions and counter activities. Ensure safety by maintaining cleanliness of storefront. Make sure that aisles are free of potential hazards. Report all unsafe conditions to management. Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Accesses Material Safety Data Sheets (MSDS) as needed and when appropriate. Maintains required hazardous materials, forklift, and other internal and external certifications. Assist with annual physical count of full warehouse inventory.

Requirements:

Valid REAL ID or passport High School Diploma / GED OR equivalent combination of education and experience. Minimum 5 years of HVAC customer service or sales experience Minimum of 2 years of experience in store management/operations in a wholesale environment. Knowledge of wholesale distribution store operations, including order fulfillment, inventory control, customer service, showroom merchandising, shipping and receiving, and sales. Basic computer skills (e.g., Email programs, Internet browsers, Word, Excel, JEN, and the DDI Inform system). General knowledge of HVACR products, concepts, and the industry.

Preferred:

College degree in a relevant field (e.g. business). Experience with computer or barcode driven inventory management systems. Demonstrated understanding and application of effective sales strategies and techniques. Skill in using point-of-sale computer systems to locate information and process transactions.

Physical Demands & Work Environment:

Ability to lift to 75 pounds climb and balance on ladders and equipment; walk, stoop, kneel, crouch and crawl; and reach, push, pull and manipulate. Most work is performed in a warehouse environment without air conditioning, which may include hot and cold temperatures, dust, dirt, and noise.