Warehouse Manager (Garner, NC) Position Available In Wake, North Carolina

Warehouse Manager (Garner, NC) Johnstone Supply (JTEAM EMP LLC) 3650 Junction Boulevard, Raleigh, NC 27603

Position Summary:

The Warehouse Manager oversees daily warehouse operations, ensuring efficient order fulfillment, inventory management, and adherence to safety protocols. This role involves managing and training staff, optimizing workflow, and fostering a team-oriented environment focused on customer service. Responsibilities include receiving and processing shipments, verifying inventory accuracy, handling returns, and maintaining proper storage organization. The Warehouse Manager also monitors employee performance, assists with scheduling, and resolves operational challenges. Strong leadership, communication, and problem-solving skills are essential, with experience in warehouse and equipment operations required.

Managerial Duties:

Continually evaluate warehouse personnel to ensure the correct employees are in the correct role. Ensure branch culture is focused on servicing customers. Foster a team-oriented atmosphere, operating as a leader with a positive attitude. Adhere to and train employees to maintain proper workplace procedures, policies, and safety protocols. Maintain open communication to support a healthy work environment. Train employees in all areas to help the store succeed. Manage employees and resolve any problems, whether customer based, or employee based. Report any consistent problems that are not being resolved to supervisor. Monitor employee hours and assist with schedules. Facilitate or lead projects as assigned.

Warehouse Operations Duities:

Accurately pulling/picking orders from pick tickets. Quickly and accurately receive, process and stores incoming product shipments. Ensure shipments are inspected and that any damage or shortages are documented. Initiate freight claim procedure when necessary. Check incoming delivery contents against packing list to verify accurate and full delivery. Prepare receiving reports and note any shortages, damages, or overages, and report any discrepancies to supervisors. Verify vendor part number and Johnstone stock number for all incoming products. Determine proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence. Select products from inventory to fill customer orders. Adhere to standards to prepare, pack, scan, and stage products for inter-store transfer and customer pick-up and delivery. Process documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents. Load delivery vehicles. Processes customer returns in accordance with company policy. Verify that warranty paperwork has been properly and neatly filled out. Initiate warranty return process, and stage product in warranty area. Perform periodic cycle counting, maintain accurate records of inventory, and report discrepancies. Operate hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Maintains required hazardous materials, forklift, and other internal and external certifications. May drive delivery truck or van to transport items to other stores or customer locations when needed as back-up.

Required:

Valid REAL ID or passport High School Diploma / GED OR equivalent combination of education and experience. Basic computer skills (e.g., Email programs, Internet browsers).

Preferred:

1 year of management experience 6 months experience in warehouse operations in a wholesale environment Experience with computer or barcode driven inventory management systems

Physical Demands and Work Environment:

Ability to lift to 75 pounds climb and balance on ladders and equipment; walk, stoop, kneel, crouch and crawl; and reach, push, pull and manipulate. Most work is performed in a warehouse environment without air conditioning, which may include hot and cold temperatures, dust, dirt, and noise