Circulation Manager (JN25-53LB) Position Available In Shelby, Tennessee

Circulation Manager (JN25-53LB) Town of Collierville Government – 3.5 Collierville, TN Job Details Full-time $47,257 – $61,434 a year 17 hours ago Benefits Health savings account Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Microsoft Word Microsoft Excel Mid-level 3 years Office management Library services Integrated library system Full Job Description The Town of Collierville is hiring for a Circulation Manager to join our Library team! If you are looking for an exciting opportunity to make a difference in your community, look no further! About The Town The Town of Collierville has all the amenities and services of a large metropolitan area successfully blended with historic charm and character. Through many years of visionary planning, Collierville has grown to be known as one of the most desirable communities in the nation to live, work, and learn. Because of this, we are very careful in selecting exceptional individuals to become part of our team. What’s The Role? The role of a Circulation Manager supervises, directs, and evaluates assigned staff, processes employee concerns and problems, directs work, coordinates daily work activities; counsels, disciplines, and completes employee performance appraisals; conducts interviews and makes hiring recommendations; trains new staff and/or volunteers on the duties at the circulation desk and customer service. Administers all functions of the circulation services department, including using Integrated Library System registering patrons, modifying patron records, replacement of lost cards, check out, discharge and renewal of library materials, interlibrary loans, charging patrons for damaged and lost materials, accepting fines and fees, and taking payments for library materials. Supervises and assists in the circulation of library materials, including new patron registration, modifying patron records, reserving books, processing incoming and over-due library materials, and the shelving of library materials, responsible for the circulation of interlibrary loan materials. Develop, plan, and implement goals and objectives related to circulation services. Prepares staff schedules, ensures adequate coverage for circulation operations; approves timesheets, leave requests, switch schedule requests for library attendants. Prepare staff schedules, ensure adequate coverage for circulation operations; approve timesheets, leave requests, switch schedule requests. Coordinate, conduct, or attend staff meetings to review department plans, progress, and other activities; coordinate or conduct special projects as needed. Perform customer service functions in person, by telephone, and by mail: provide information/assistance regarding library services, procedures, fees, or other issues; respond to routine questions or complaints; research and investigate problems and complaints and initiate conflict resolution. Monitor patron activities in the library, investigate problem returns and mediate patrons’ concerns; Ensure patron privacy rights are maintained by staff. This position does require occasional evenings and weekends. Minimum Requirements Here is what you need to be considered for the position of

Circulation Manager :

• A Degree from an accredited college with major course work in Library Science or a related field;
• Supplemented by three (3) years previous experience and/or training in office management, office administration, customer service, record management, personal computer operations, and area of assignment; OR
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• MS Word & Excel Proficiency
• Requires a valid motor vehicle operator’s license.

What’s the Next Step? If this sounds like the perfect job for you, please download our general application from our website www.colliervilletn.gov, or you can also visit Town Hall and submit a physical application in the Human Resources Department. Please note that you must submit an official Town of Collierville application to be considered for this position. A resume will not be accepted in lieu of an application.

Job Type:

Full-time Pay:

$47,257.00 – $61,434.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person