Area Logistics Lead Position Available In Jefferson, Alabama

AREA LOGISTICS LEAD

BIRMINGHAM, AL
Since its founding in 1937, Krispy Kreme’s focus has remained the same – making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers k when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. The Area Logistics Lead is a key field operations leader responsible for overseeing last-mile delivery performance within a designated territory. ing to the Regional Customer Logistics Manager (RCLM), the Area Logistics Lead will work hands-on with third-party logistics (3PL) providers, internal operations teams, and retail customers to ensure seamless execution of our Delivered Fresh Daily (DFD) logistics network. The Area Logistics Lead plays a critical role in monitoring 3PL performance, auditing deliveries for quality, resolving customer issues, and supporting expansion efforts. This role requires a proactive, self-motivated leader who excels at building relationships and influencing oues without direct authority. This role will be the primary point of contact for addressing service challenges, coaching 3PL managers, and ensuring a consistently high-quality delivery experience.

A TASTE OF WHAT YOU WILL BE DOING

3

PL Performance Management:

Build strong relationships with 3PL managers to drive operational excellence. Monitor carrier performance, ensuringpliance with service, cost, and quality expectations.

Delivery Audits & Compliance:

Conduct regular delivery audits at customer locations to ensure adnce to standards. Identify service gaps and implement corrective action plans with 3PL partners.

Issue Resolution & Customer Support:

Serve as the first point of contact for customer delivery issues. Work directly with store managers and 3PL partners to resolve problems quickly and effectively.

Training & Development:

Train 3PL managers on best practices for driver training, customer service, and operational efficiency. Occasionally ride along with drivers to reinforce expectations.

Expansion & Growth Support:

Assist in coordinating new customer launches within the territory, ensuring 3PL readiness and execution excellence. Performance Monitoring & ing: Leverage Power BI reporting, 3PL telematics, and other dashboards to track key performance metrics, identify trends, and rmend process improvements. 3

PL Performance Management:

Build strong relationships with 3PL managers to drive operational excellence. Monitor carrier performance, ensuringpliance with service, cost, and quality expectations. Key Success Metrics On-time delivery performance and routepliance Customer satisfaction andplaint resolution speed 3PL training effectiveness and service consistency Delivery quality audit scores Cost efficiency within the territory

YOUR RECIPE FOR SUCCESS

Post secondary education in supply chain, or logistics strongly preferred.
4+ years of experience in logistics, transportation, or field operations, preferably in direct-store delivery (DSD) or grocery/convenience distribution. 2-5 years of management experience in a multi-site distribution, retail, or QSR environment preferred.
Hands-on experience working with 3PL providers and understanding last-mile delivery challenges. Strong leadership,munication, andanizational skills. Strong relationship management skills with the ability to influence without direct authority. Ability to develop contingency plans and drive process improvements Proficiency in using logistics performance dashboards, including Power BI and telematics systems. Self-starter with the ability to prioritize tasks and manage time effectively across a large territory. •The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS

Weekly Pay Career opportunities- we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at kkbenefits

WHY KRISPY KREME?

At Krispy Kreme, we focus on:?

Loving People:

? Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to ourmunities.? Check out our leadership mix .? Belonging happens once each Krispy Kremer ks their bold authentic self is weed, dignified, and loved, w their wonderfully original identities flourish and thrive.

Loving Communities:

? At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in ourmunities. Our brand purpose truly shines through our Acts of Joy andmunity fundraising initiatives.? In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner withanizations nationwide to distribute donations to people in need through diverse types of programs and services.? In 2022, we helpedmunity groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.?

Loving Planet:

? We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.? We are working on reducing food waste through donation efforts, animal feed, andposting programs.? Krispy Kreme is an

Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-kn sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing merce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, ourmunities and the planet. Connect with Krispy Kreme Doughnuts at KrispyKreme, or on one of its many social media channels, including /KrispyKreme and /KrispyKreme. Position Information

Company:

Krispy Kreme

Position:

Area Logistics Lead

Status:

Full Time

Date Posted:

April 28, 2025

Location:

Remote, Birmingham, US, AL, 35242

Job Category:

Support Center