Area Logistics Lead Position Available In Jefferson, Alabama

Area Logistics Lead Krispy Kreme – 3.3 Hoover, AL Job Details Full-time From $78,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Qualifications Power BI Management 5 years On-time delivery targets Logistics Mid-level 3PL Delivery optimization distribution operations Supply chain management Grocery store Full Job Description Company Overview Since its founding over 80 years ago, Krispy Kreme’s focus has remained the same – making fresh, premium quality doughnuts inspired by their founder’s original recipe. The brand’s iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme’s in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme’s melt-in-your-mouth doughnuts being made right before their eyes. Summary The Area Logistics Lead is a key field operations leader responsible for overseeing last-mile delivery performance within a designated territory. Reporting to the Regional Customer Logistics Manager (RCLM), the Area Logistics Lead will work hands-on with third-party logistics (3PL) providers, internal operations teams, and retail customers to ensure seamless execution of our Delivered Fresh Daily (DFD) logistics network. The Area Logistics Lead plays a critical role in monitoring 3PL performance, auditing deliveries for quality, resolving customer issues, and supporting expansion efforts. This role requires a proactive, self-motivated leader who excels at building relationships and influencing outcomes without direct authority. They will be the primary point of contact for addressing service challenges, coaching 3PL managers, and ensuring a consistently high-quality delivery experience. Responsibilities 3

PL Performance Management :

Build strong relationships with 3PL managers to drive operational excellence. Monitor carrier performance, ensuring compliance with service, cost, and quality expectations.

Delivery Audits & Compliance :

Conduct regular delivery audits at customer locations to ensure adherence to standards. Identify service gaps and implement corrective action plans with 3PL partners.

Issue Resolution & Customer Support :

Serve as the first point of contact for customer delivery issues. Work directly with store managers and 3PL partners to resolve problems quickly and effectively.

Training & Development :

Train 3PL managers on best practices for driver training, customer service, and operational efficiency. Occasionally ride along with drivers to reinforce expectations.

Expansion & Growth Support :

Assist in coordinating new customer launches within the territory, ensuring 3PL readiness and execution excellence.

Performance Monitoring & Reporting :

Leverage Power BI reporting, 3PL telematics, and other dashboards to track key performance metrics, identify trends, and recommend process improvements. 3

PL Performance Management :

Build strong relationships with 3PL managers to drive operational excellence. Monitor carrier performance, ensuring compliance with service, cost, and quality expectations. Requirements Experience in logistics, transportation, or field operations, preferably in direct-store delivery (DSD) or grocery/convenience distribution. Hands-on experience working with 3PL providers and understanding last-mile delivery challenges. Ability to develop contingency plans and drive process improvements Proficiency in using logistics performance dashboards, including Power BI and telematics systems. Krispy Kreme is an

Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. If you’re ready to bring your expertise in operations and logistics to a beloved brand that brings joy to millions, apply now to join the Krispy Kreme family!

Job Type:

Full-time Pay:

From $78,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Paid time off Tuition reimbursement Vision insurance

Schedule:

10 hour shift

Experience:

3

PL:

5 years (Required)

Logistics:

5 years (Required)

Power BI:

5 years (Required)

Work Location:

On the road