Regional Operations, Manager (STAT) – REQ11609 Position Available In DeKalb, Georgia

At STAT Courier, we believe there is a better way to deliver whats important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.

What will your job look like?

The Regional Manager, Operations works in collaboration with STAT Courier corporate operations and support departments to ensure thorough oversight and compliance of all assigned area contracts and requirements. The Regional Manager, Operations will be responsible for daily logistics, implementing process improvements, and leading operational teams to achieve key performance targets.

Location:

This position will be onsite daily in our Norcross location (3125 Gateway Drive #H Norcross, GA 30071)What youll do:

Oversee the operations for assigned STAT Courier Warehouses including the receipt, storage, and distribution of materialsLead and manage a team of drivers and warehouse staff, providing guidance and supportMeet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunitiesInterview, hire, and manage drivers and warehouse supervisors in multiple regionsManage and maintain fleet levels including, but not limited to, talent acquisition, training, compliance, coverage, and documentationProvide ongoing, day-to-day service support to client personnelDraft, prepare and maintain assigned RFPs; manage assigned awarded contractsImplement new business operationsDefine, implement and maintain contract goals and business outcomes, ensuring compliance and attainmentAct as a main point of contact for Clients, when issues related to their program ariseEducate Clients on STAT Courier procedures and servicesPositively represent STAT Courier at in-services events and trade shows, acting as subject matter expertAct as a liaison between STAT Courier and external stakeholders to educate on STAT Courier services and ensure customer satisfactionAddress and resolve all inquiries, including escalated emergent requests, in a timely and professional manner to the satisfaction of all stakeholdersGenerate reports on warehouse activities and performanceProvide executive updates/reports to the Director, as requiredPresent annual plan reviews and work in a consultative manner with key ClientsProvide requested data/information to internal stakeholders who are assisting in the continuous monitoring and coordination of quality management activitiesAnalyze data to identify areas for improvementUphold all STAT Courier Corporate valuesAdhere to and follow all STAT Courier policies and procedures at all timesEnsure compliance with all relevant laws and regulatory regulationsDrive a route when necessaryTravel throughout assigned regionWhat youll need:

Experience, Education and Certifications:

High School Diploma or G.E.D.Bachelors degree or equivalent work experienceMinimum of 2 years experience in Warehousing operations management, preferably in a regional capacity5+ years of experience in a role with budgetary responsibilities5+ years of previous leadership or supervisory experience or related experienceValid US Drivers LicenseMust have the ability to routinely lift 50+ pounds

Skills:

Thorough knowledge of the courier industry and ability to use proper terminologyKnowledge of cost analysis and budgetsExperience in developing, promoting and building key relationships with all key stakeholdersAbility to maintain high level of confidentialityDetail oriented and ethicalExemplary interpersonal and communication skillsModerate to advanced computer skillsStrong organization skills and ability to identify, prior tize and respond to multiple deadlinesWorks independently and demonstrates effective problem-solving skillsDemonstrate leadership skills, including but not limited to delegating, planning and coachingAbility to handle questions and resolve issues in a constructive mannerAdaptability to learn new systemsEven better if you have…Prior courier or transportation experience is a plusUnderstanding of Lean Principals is a plusPrior project or contract management experience preferredWhats in it for you:

Health and Life Insurance PlansDental and Vision Plans401(k) with a company match

Paid Time Off and Holiday PayMaternity/Paternity LeaveCasual Dress EnvironmentMTM Perks Discount ProgramLeadership Mentoring OpportunitiesSalary Min:

$85,000

Salary Max:

$95,000This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer:

STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Couriers People and Culture.

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities