Drayage Operations Manager/Supervisor Position Available In Gwinnett, Georgia
Tallo's Job Summary: We are recruiting a Drayage Operations Manager/Supervisor at Global Expedited Transportation Freight in Duluth, GA. Responsibilities include overseeing day-to-day operations, driver relations, revenue generation, safety, and equipment maintenance. The ideal candidate has sales experience, strong math skills, and a focus on customer satisfaction. Full-time position with benefits, requiring a Bachelor's degree and 5 years of direct experience. Apply now to elevate your career!
Job Description
Drayage Operations Manager/Supervisor Global Expedited Transportation Freight 3483 Satellite Blvd, Duluth, GA 30096
Overview:
We are seeking a highly motivated and experienced Drayage Operation Manager/Supervisor to join our team. The Operation Manager is responsible for day to day Transportation operations, which include maintaining driver relations and all customer service functions needed to ensure customer satisfaction. The operational functions include revenue generation, safety, equipment maintenance monitoring, and others.. The ideal candidate will have a strong background in sales, possess excellent math and budgeting skills, and have a passion for delivering exceptional customer experiences.
Responsibilities & Essential Functions:
Primary:
Lead and mentor the operational staff to ensure every team member has a detailed understanding of the trucking operation, providing guidance, support, and development opportunities throughout the organization. Develop and implement operational strategies to optimize efficiency, productivity, and profitability across all aspects of the business. Optimize driver loads based on origin, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability. Oversee daily operations, including safety, equipment management, dispatch, scheduling, and route planning, to ensure timely and cost-effective delivery of loads. Identify, recommend and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and equipment. Achieve organizational goals related to safety, quality, and timely delivery of products or service. Develop and maintain relationships with key stakeholders, including clients, vendors, and regulatory agencies, to ensure compliance. Establish and maintain key performance indicators (KPIs) to track operational performance and identify areas for improvement. Perform other related duties as assigned by the Chief Operation Officer.
Secondary:
Prepare regular reports and presentations for senior management and stakeholders to communicate operational performance, challenges and opportunities. Travel to other locations to ensure business/process continuity across the organization(25%). Strong organizational skills, proven management ability, and skill in operating a computer and other TMS required.
Job Qualifications & Requirements:
FIELD OF EXPERIENCE
Business Administration, Logistics, Supply Chain Management
REQUIRED
Bachelors Degree, 5 yrs direct, 4-7 yrs supervisory, 7 yrs indirect
PREFERRED
Masters Degree, 7 yrs direct, 4-7 yrs supervisory
TRAINING
Operation and FMCSA Safety •
BILINGUAL KOREAN/ENGLISH PREFERRED
•If you are a motivated individual with strong leadership skills and a passion for delivering exceptional customer experiences, we would love to hear from you. Join our team as a Manager and take your career to the next level!
Job Type:
Full-time Benefits:
401(k) matching Employee discount Flexible schedule
Schedule:
8 hour shift Monday to Friday Ability to
Commute:
Duluth, GA 30096 (Required) Ability to
Relocate:
Duluth, GA 30096: Relocate before starting work (Required)
Work Location:
In person
