Director of Ecommerce Fulfillment (Omnichannel Logistics) Position Available In Pontotoc, Mississippi

Director of Ecommerce Fulfillment (Omnichannel Logistics)

Job Category:

Distribution

Requisition Number:

DIREC001019

ing Details
ed: April 23, 2025
Full-Time
On-site
Locations
Showing 1 location
Ecru, MS 38841, USA
+5 more locations
Pay or shift range: $140,000 USD to $200,000 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Travel Required:

Yes
Job Details
Description
Build Your Career with Ashley
Grow your career on a team that strives to enhance the employee experience at all levels. By joining our team, you’ll be a part of a caring community that provides great benefits and resources to our employees, all while thriving in a dynamic environment.
Director of Distribution Center – Ecommerce Fulfillment

Location:

Onsite – Arcadia, WI
Ready to lead the charge in redefining how we deliver excellence to the consumer’s doorstep?
We’re looking for a strategic, hands-on leader to oversee our direct-to-consumer ecommerce fulfillment operations. As Director of DC Ecommerce Fulfillment, you’ll drive logistics strategy, optimize warehouse performance, and lead end-to-end fulfillment, ensuring products move with precision from cart to customer. This role is at the intersection of operations, innovation, and customer satisfaction.

What You’ll Do:

Lead and own the entire ecommerce fulfillment lifecycle—from order receipt through final mile delivery.
Ensure exceptional order accuracy, speed, and delivery performance.
Drive warehouse efficiency by developing and executing operational strategies and continuous improvement plans.
Prepare and scale operations for increasing ecommerce volume and new business growth.
Identify, evaluate, and implement automation solutions that boost performance and reduce costs.
Plan for seasonal fluctuations and promotional peaks—aligning labor and transportation resources accordingly.
Oversee and audit carrier spend and invoice compliance across all ecommerce accounts.
Lead parcel invoice validation and approvals.
Stay ahead of industry trends and integrate leading technologies to keep us competitive.
Collaborate cross-functionally to drive performance, streamline costs, and enhance customer satisfaction.
Develop KPIs and foster a culture of data-driven decision making and continuous improvement.
Build and maintain strong relationships with carriers and negotiate favorable rates and terms.
Ensure compliance with all safety regulations and operational standards.
Own and manage the ecommerce fulfillment budget.

What You Bring:

5+ years of leadership experience in fulfillment operations, business processes, or program management.
Bachelor’s degree in Business, Supply Chain, Logistics, Engineering, or equivalent experience (required).
MBA or related master’s degree (preferred).
Hands-on experience managing or scaling ecommerce operations, especially direct-to-consumer.
Experience implementing warehouse automation solutions (preferred).
Proven track record of driving measurable operational improvements and delivering results.

Data-savvy:

comfortable using analytics to inform strategy and optimize performance.
Deep understanding of warehouse management systems (WMS) and inventory controls.
Who We Are
At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won’t coast when times are good. We create solutions, not excuses. And never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That’s why Ashley Furniture is #1 in our industry.
Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.