Supply Chain Director Position Available In Rockingham, North Carolina

Supply Chain Director HR Resources Reidsville, NC 27320

Job Description:

The North American Supply Chain Director is responsible for optimizing On-Time In-Full (OTIF) customer delivery performance and proactively managing inventory to improve cash flow, cost structure, and operational efficiency. This strategic, customer-focused role interacts significantly with Sales, Customer Service, Purchasing, and Logistics teams to achieve business goals, and directly manages the Planning and Scheduling function. It balances longer-term, cross-functional strategy with operational execution and day-to-day performance management, especially in planning, inventory, and customer delivery. The position emphasizes both inventory availability and cost-conscious decision-making to support service level commitments while enhancing financial performance.

Key Responsibilities:

1. On-Time In-Full (OTIF)

Performance:

• Drive and achieve targeted OTIF metrics consistently, identifying root causes for deviations and implementing effective corrective actions.
• Establish and maintain robust OTIF tracking and reporting mechanisms to ensure transparency and accountability across supply chain teams.
• Collaborate closely with Sales and Customer Service teams to ensure operational alignment with agreed-upon customer lead times and delivery commitments, as defined by formal service agreements or expectations.
• Focus on consistently meeting customer commitments through effective planning and coordination.

2.

Proactive Inventory Control and Optimization:

• Own the strategy and execution of inventory management, balancing customer service levels, cash flow, and inventory turnover.
• Champion the adoption of industry best practices in inventory planning, including the development of more advanced, data-driven approaches to safety stock, reorder points, and replenishment strategies.
• Leverage ERP systems and analytics platforms (e.

g., Power BI) to improve visibility, forecast accuracy, and responsiveness to demand variability. 3.

Customer-Facing Supply Chain Liaison:

• Act as the key supply chain representative for strategic customer relationships, including participation in account reviews and operational meetings.
• Provide proactive communication, transparency, and solutions related to lead times, order fulfillment, and service expectations.
• Build long-term collaborative relationships with customer operations and supply chain teams to ensure alignment and responsiveness.

4.

Cost Monitoring and Performance:

• Track and analyze key cost metrics related to supply chain operations, particularly in purchasing and logistics.
• Partner closely with Purchasing and Logistics teams to identify opportunities for cost reduction, operational efficiencies, and improved accountability.

5.

Team Leadership and Development:

• Manage, mentor, and develop the U.S. and Mexico based Planning, Purchasing, and Logistics teams, clearly defining roles, priorities, and performance expectations.
• Foster a collaborative environment to ensure alignment with company strategies and operational excellence.

Qualifications:

• Bachelor’s degree in supply chain management, logistics, business administration, or a related field; Master’s degree preferred.
• Minimum 10 years of progressive experience in supply chain management roles, preferably within manufacturing.
• Proven analytical and problem-solving abilities with experience using ERP systems and analytics tools such as Power BI.
• Demonstrated leadership abilities with a track record of effectively leading and developing high-performing teams.
• Exceptional leadership, communication, and cross-functional collaboration skills.
• Willingness to travel up to 25%, including periodic visits to our Mexico operations and strategic customer sites.

Job Type:

Full-time Pay:

$52,150.94 – $62,805.43 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to Friday Ability to

Commute:

Reidsville, NC 27320 (Preferred) Ability to

Relocate:

Reidsville, NC 27320: Relocate before starting work (Preferred)

Work Location:

In person