Route Service Manager Position Available In Bossier, Louisiana

Route Service Manager Porter’s Industrial Bossier City, LA Job Details Full-time $44,200 – $85,000 a year 16 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Qualifications Teamwork Reorder point management Handling customer inquiries Truck delivery (delivery method) Mid-level Company vehicle operation Par level system High school diploma or GED Non-CDL Class C Customer expectation management Communication skills Van delivery (delivery method) Customer retention campaigns

Full Job Description Job Requirements:

OVERVIEW

: Motivated, hard-worker to deliver to and service customers with uniforms, mats, facility service products and services to ensure complete customer satisfaction. This Company Describes Its Culture as: Customer Service-oriented —Quality and Customer Satisfaction focused Outcome-oriented —Results-Focused with a Strong Performance Culture Stable —Stable, Third Generation Locally Owned Team-oriented —

Cooperative and Collaborative Environment Paid Training:

Yes Management:

Service Director/Service Manager/Service Specialists Work Remotely No Job Type:

Full-time ( 4 days per week most weeks)

Pay:

From $44,200 to $85,000 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance

Compensation Package:

Bonus opportunities Commission pay

Schedule:

4-day work week Day shift No weekends Ability to

Commute:

Bossier City, LA (Required) Delivery – Deliver clean uniforms, mats, facility service products and return soiled products to the plant in a timely fashion and manage customer needs week to week. Manage customer par levels to avoid overstocking flat goods. Manage customer’s uniform program to ensure quality garments, avoid unnecessary ordering and ensure customer satisfaction with their appearance and safety. Problem Solving—Communicate all problem situations to the customer with a plan on how to eliminate the problem. When necessary, request aid and assistance from Service Management. Build Rapport—Develop a good relationship with each customer by providing for their needs and following through on requests and suggestions. Sales – Be responsible for selling/adding to the route and meeting sales goals. Direct Sales Products—Sell additional rental services and direct sell products to existing customers based upon their needs and Porter’s assigned goals. Look for and report selling opportunities to both management, Direct Sales Dept. and New Account Sales Dept. Ensure customer retention by always maintaining service agreement terms. Material Cost – Be responsible for:

Daily Cash Company Inventory Delivery Vehicle Equipment Personal Requirements:

Physical Be able to climb in and out of a delivery truck while carrying product. Climb & Carry—Climb stairs carrying product up to 75 lbs. Temperatures—Withstand extreme temperatures in the Summer and Winter. Communication Oral Communication—Effectively express oneself in individual and group situations. Written Communication—Clearly express and understand ideas in writing and in good form. Listening—Receive and use information from oral communication. Interpersonal Impact—Maintain personal appearance and company vehicles in a professional manner. Create a good first impression. Initiative—Initiate new ideas to get the job done by going beyond the normal performance expectations of the position. Tolerance for Stress—Handle all situations (i.e., time pressure, deadlines, task difficulty). Rapport Building—Meet people easily and be liked; get along well with people and earn their trust; build rapport through listening and oral communication skills. Job Knowledge—Understand and implement all Company policies and procedures that affect job responsibility. Judgment—Develop alternative courses of action and make decisions which are based on logical assumptions and facts. Decisions must be made in the best interests of the customer and the company. Training Requirements OSHA Training/Onboarding paperwork

Plant Training/ Product Information Company/Route Orientation/Ride-a-Long Training Industry Business Supplies & Equipment Textiles/Linens Facilities Services Uniforms/Protective Apparel Job Functions Customer Service Delivery Safe Driving Safe Material Handling Benefit Conditions :

Only full-time employees are eligible

Job Type:

Full-time Pay:

$44,200.00 – $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Paid training Vision insurance

Compensation Package:

Bonus opportunities Commission pay

Schedule:

Day shift No weekends Ability to

Commute:

Bossier City, LA 71111 (Required) Ability to

Relocate:

Bossier City, LA 71111: Relocate before starting work (Required)

Work Location:

In person