Route Delivery Manager Position Available In Middlesex, Massachusetts

Route Delivery Manager Anton’s Cleaners Tewksbury, MA Job Details Full-time $31 – $35 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Qualifications Management Customer service Logistics English Mid-level Route optimization (territory management strategy) Driver’s License Driving Account management Dry cleaning Leadership 2 years Communication skills Delivery driver experience Time management Logistics experience (1-2 years) Full Job Description Are you a hands-on leader who thrives in a fast-paced, customer-focused environment? Anton’s Cleaners is seeking a Route Delivery Manager to oversee and optimize our dry cleaning delivery operations. This role is perfect for someone who knows how to lead a team, manage logistics, and deliver top-notch service to our valued customers. Key Responsibilities Oversee and support a team of delivery drivers across multiple routes Manage driver schedules, route assignments, and customer coverage Coordinate daily pickup and delivery operations to ensure on-time service Train drivers on customer service standards, safety protocols, and operational procedures Monitor route efficiency, fuel usage, and vehicle maintenance Collaborate with plant managers and customer service teams to ensure seamless service and resolve any outstanding customer concerns Serve as the main point of contact for delivery-related customer concerns Track and report on route performance, including KPIs such as on-time rates and customer satisfaction Develop strategies to assist route growth through B2B and leveraging existing customer accounts for maximum potential. Requirements 2+ years of experience in logistics, delivery management, or route supervision (preferably in dry cleaning, laundry, or a service-based industry) Excellent leadership and communication skills Strong organizational and time management abilities Proficient in using route management and tracking systems Clean driving record and valid driver’s license Able to lift up to 30 lbs and assist with route deliveries as needed Able to work early mornings in line with our delivery drivers. Preferred Qualifications Knowledge of dry cleaning or laundry operations Experience with customer account management What We Offer Competitive salary and performance bonuses Health and dental insurance Paid time off and holidays A supportive, team-oriented environment

Job Type:

Full-time Pay:

$31.00 – $35.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off

Shift:

Day shift

Work Days:

Monday to

Friday Experience:

Delivery Management:

2 years (Required)

Delivery Route:

1 year (Preferred)

Leadership:

1 year (Preferred)

Dry Cleaning:

1 year (Preferred)

Route Development:

1 year (Preferred)

Customer Service:

2 years (Required) Ability to

Commute:

Tewksbury, MA 01876 (Required)

Work Location:

In person