Roadside Assistance Fleet Manager Position Available In St. Louis, Missouri
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Job Description
Roadside Assistance Fleet Manager
UNITED TOWING AND TRANSPORT – 3.1
St. Louis, MO Job Details Full-time From $75,000 a year 23 hours ago Benefits Paid time off Employee discount Opportunities for advancement Flexible schedule Life insurance Qualifications ASE Certification Customer service Mid-level Manager Microsoft Office 3 years Fleet management Driver’s License Vehicle maintenance Largest fleet managed (21-30 vehicles) Leadership Communication skills General management Compliance standards auditing Full Job Description About Us At United Towing and Transport, we’re committed to providing fast, reliable, and professional roadside assistance services 24/7. As we grow our operations, we are seeking a highly capable and experienced Fleet Manager to lead our roadside assistance team and ensure the efficiency, safety, and readiness of our vehicle fleet. Job Summary The Fleet Manager is responsible for overseeing the daily operations of our roadside assistance fleet, managing drivers, maintaining vehicles, ensuring regulatory compliance, and implementing systems that maximize response times and member satisfaction. Key Responsibilities Manage and coordinate the daily dispatch and scheduling of roadside assistance vehicles and personnel. Supervise and support a team of drivers/technicians to ensure prompt and professional service delivery. Monitor vehicle performance and ensure routine maintenance, repairs, inspections, and cleanliness of all fleet vehicles. Maintain records for compliance with DOT, state, and company safety regulations. Analyze fleet performance data to identify areas for improvement in cost-efficiency, utilization, and service delivery. Collaborate with operations, customer service, and logistics teams to ensure seamless support for members in need. Manage fuel usage, vehicle inventory, and vendor relationships for maintenance and repairs. Train and onboard new drivers and oversee safety protocols. Ensure 24/7 fleet availability and readiness, including for high-demand or emergency scenarios. Qualifications Minimum 3 years of experience in fleet management, roadside assistance, towing, or logistics. Proven leadership experience with the ability to manage and motivate a team. Strong knowledge of DOT regulations, vehicle maintenance schedules, and safety compliance. Excellent organizational, communication, and problem-solving skills. Proficiency in fleet management software and Microsoft Office Suite. Valid driver’s license (CDL preferred but not required). Ability to work in a high-pressure, fast-paced environment with rotating on-call availability. Strong understanding of customer service principles and emergency response protocols. Preferred Qualifications ASE Certification or technical automotive background. Prior experience in towing or emergency vehicle operations. Familiarity with GPS tracking systems and dispatch platforms. Why Join Us? Competitive salary and benefits Career growth opportunities Positive team environment Commitment to safety and excellence Supportive leadership and company culture
Job Type:
Full-time Pay:
From $75,000.00 per year
Benefits:
Employee discount Flexible schedule Life insurance Paid time off
Schedule:
12 hour shift Day shift Evening shift Holidays Monday to Friday Morning shift Night shift On call Overtime Weekends as needed
Supplemental Pay:
Bonus opportunities
Work Location:
In person
